Billing and Licensing Supervisor

*This recruitment is open until filled. Early submissions are encouraged as applications will be reviewed on a regular and ongoing basis.*

The City of Oxnards Billing and Licensing Divisionis seeking a Billing and Licensing Supervisor who will plan organize and manage theCitys Business Licensing and Utility Billing functions with an emphasis on Business Licensing function. Activities encompass a variety of fiscal administrative and business management oversight including but not limited to supervising and monitoring day-to-day operations development and evaluation of goals and objectives leading and supervising a team of employees that includes customer service representatives accounting technicians support supervisors management analyst and business tax compliance inspectors.

WHAT YOULL DO:
Provide program oversight and supervision to the Business Licensing Sub-division and Utility Billing Sub-Divisions within the Billing & Licensing Division under Finance Department with an emphasis on Business Licensing

Supervise Business Licensing and Utility Billing activities monitoring to ensure adherence to City Codes policies and procedures with an emphasis on Business Licensing

Ensure staff adhere to applicable laws rules regulations City codes policies and procedures
Plan assign schedule supervise and evaluate the work of assigned staff

Provide constructive feedback to staffs work and performance and provide proper guidance and training to staff

Assist the Director of Billing and Licensing Division with administrative and operational work including work resulting from or related to various information requests from other City agencies the county the State other government agencies and outside organizations and customers

Perform complex analysis and audit of accounts including applications and renewals billing inquiries and account analyses

Prepare and monitor the budget of the two sub-divisions

Prepare a variety of fiscal and statistical reports including revenue forecasts and cost analyses

Handle and resolve escalated and complex issues and customer complaints

Payroll/Classification Title: Administrative Services Administrator/Supervisor

CLASSIFICATION SUMMARY:
This class is the eighth level in a nine-level Administrative Services series devoted to providing management analysis and oversight; program marketing outreach and education; fiscal analysis and oversight; and administrative/clerical/customer service support to programs projects executive staff and elected officials. Incumbents provide first-level supervision to a minimum of two or more professional level (exempt) employees or oversee a major financial function or administrative program having broad city-wide impact or serve as a designated subject matter expert performing complex analysis and/or program administration which may include providing first or second level supervision to paraprofessional(non-exempt) employees. Decision-making includes providing input into management objectives establishing work goals and objectives of a unit to carry out management direction and selecting the method to address a problem or issue subject to the constraints established by management objectives and direction.

DISTINGUISHING CHARACTERISTICS:
This classification is distinguished from the Administrative Services Analyst Senior in that it provides staff supervision oversees a major financial function or administrative program having city-wide impact or performs complex analysis and/or program administration serving as a designated subject matter expert.

SUPERVISION EXERCISED / SUPERVISION RECEIVED:
Incumbents may supervise professional paraprofessional and support level staff including conducting performance evaluations coordinating training and implementing hiring discipline and termination procedures or may serve as lead workers assigning and monitoring work completion. Receives general supervision and is expected to prioritize work to meet deadlines and to keep the supervisor informed of issues that would impact achievement of a deadline organizational policy or procedure or inconsideration of risk management.

This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.

Provides program project or functional oversight in assigned area; performs complex analysis and oversees advanced management service support activities and processes; monitors guides and ensures compliance with applicable policies procedures processes standards and regulations.

Serves as a liaison and advisor with internal departments agencies and other external organizations groups and/or representatives; responds to inquiries and requests; manages escalated issues; reviews recommends and implements solutions to issues.

Recommends develops and implements policies procedures and/or processes related to assigned projects functions and/or programs. Prepares reviews and maintains a variety of reports correspondence forecasts contracts and/or related fiscal or administrative documentation.

Participates in the development implementation monitoring and evaluation of assigned division program and/or project budgets and expenditures. Provides procurement recommendations and assists in purchase acquisitions.

Facilitates coordinates collaborates and/or participates in meetings with internal and external program/project/function stakeholders.

Performs other duties of a similar nature and level as assigned.

POSITIONSPECIFICRESPONSIBILITIESMIGHTINCLUDE:

• Providingadvancedjourney-levelworkandstaffassistanceforthecitymanagersofficeorinthe management of a city-wide function;
• Overseeingadepartment/divisionbudget;
• Coordinatingtheprocurementprocess;
• Administeringcontracts;
• Conductingpublicinformationandoutreachincludingmediarelations;
• Supervisingdepartment/divisionsupportstaff;
• Conductinganalyses;
• Reviewingandapprovingexpenditures;
• Preparingbillingsandcoordinatingreceivables;
• Reviewingand/orcalculatingcomplexfees;
• Managing politically sensitive and/or highly complex projects;
• Representing the City to the media.

The following are the minimumqualifications necessary for entry into the classification:

EDUCATION:

• Bachelors degree in business administration finance accounting or related field

EXPERIENCE:

• Five (5) years of journey- level professional experience in the area of assignment and two (2) years of supervisory experience

LICENSING/CERTIFICATIONS:

• Some positions may require the possession of or ability to obtain a valid class C California drivers license

OTHER REQUIREMENTS:

• Must be able to effectively communicate in English both orally and in writing.
• Bilingual in English and Spanish is highly desirable

APPLICATION PROCESS:

• Submit NEOGOV/Government Jobs on-line application.
• Complete and submit responses to the supplemental questions if required.
• Upload resume cover letter proof of degree (transcript) or other requested documents.

Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.

The list of qualified candidates established from this recruitment may be used to fill other full-time part-time and temporary assignments. Thereis currently one (1) full-time vacancy within the Finance Department Billing & Licensing Division.

Selected candidate(s) must pass a thorough background investigation.

UNION MEMBERSHIP:Positions in this classification are represented by the Oxnard Mid-Managers Association (OMMA).

NOTE:For most positions the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Regular and reliable attendance effective communication skills and development of effective working relationships are requirements of all positions.

Employees are required to participate in the Citys direct deposit plan and are paid on a bi-weekly basis.

This position requires a 12 month probationary period.

Pursuant to California Government Code Section 3100 all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.

EQUAL OPPORTUNITY:The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race color religion sex national origin age marital status medical condition disability or sexual orientation.

REASONABLE ACCOMMODATION:The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.

LEGAL REQUIREMENT:On the first day of employment new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986 as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information confirms that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify please contact DHS. you have any questions regarding this recruitment please contactAshley Costello at .