Supervisor, Accounts Payable

The Supervisor Accounts Payable leads the daytoday operations of AP with primary oversight of supplier master data (setup & maintenance) invoice processing (PO and nonPO) and payment execution. This role ensures accurate timely and compliant processing aligned with company policies internal controls and tax/reporting requirements. The Supervisor manages a team of AP Analysts partners closely with Procurement Treasury Accounting and business stakeholders and drives continuous process improvement automation and service-level performance against KPIs. 

Key Responsibilities 

Supplier Master Data (Setup & Maintenance) 

• Oversee endtoend supplier onboarding including W9/W8 collection tax classification banking verification payment terms and addresses 

• Maintain supplier master data integrity: create/change workflows duplicate detection and periodic data reviews 

• Review complex supplier inquiries and escalations 

Invoice Processing (PO & NonPO) 

• Supervise daily invoice intake (einvoicing EDI OCR/scanning email) coding and threeway/twoway matching to POs/receipts 

• Ensure policy compliance for nonPO invoices approvals and spend thresholds 

• Monitor and improve firstpass/touchless rate; drive rootcause fixes for price/qty mismatches missing receipts or incorrect coding 

• Implement duplicate prevention controls sales/use tax review and accurate period cutoff 

• Partner with Procurement to improve and reduce exceptions 

Payments & Cash Management 

• Manage weekly payment cycles (ACH wires checks) ensuring ontime accurate and secure disbursements 

• Coordinate with Treasury on payment calendars discount opportunities and cashflow priorities 

• Maintain payment controls: positive pay approval tiers and fraud prevention 

• Oversee remittance advice accuracy and timely resolution of returned or rejected payments 

Controls Compliance & Audit Readiness 

• Own and document AP policies and procedures; ensure adherence to internal controls 

• Prepare and support internal/external audits; maintain evidence of control performance 

• Ensure 1099/1042S compliance and support yearend processing 

• Support escheatment timelines and filings 

Team Leadership & Service Delivery 

• Lead coach and develop an AP team (hiring goalsetting performance feedback training) 

• Manage workload distribution SLAs and establish a customer service mindset for internal and external stakeholders 

• Create training guides/playbooks; crosstrain for coverage during peak cycles and close 

Metrics Reporting & Continuous Improvement 

• Track and report KPIs (ontime payments invoice cycle time firstpass match rate exception rate discount capture AP aging DPO supplier master error rate) 

• Analyze trends to identify bottlenecks lead process improvement and automation. 

• Partner with IT teams on system enhancements testing (UAT) and change management 

CrossFunctional Collaboration 

• Partner with Procurement on supplier onboarding standards PO compliance and terms 

• Work with Accounting on monthend accruals account reconciliations and variance analysis 

• Coordinate with Operations/Receiving to improve 3way match success; with Tax for indirect tax and information reporting; with Treasury on payment strategy and controls 

• May perform other duties as assigned. 

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities duties and skills required. 

Qualifications :

Education & Experience 

• Bachelors in Accounting Finance Business or related field (or equivalent experience) 

• 58 years in Accounts Payable or ProcuretoPay; 24 years leading/supervising an AP team 

• Proficiency with SAP  

• AP automation/einvoicing tools (Coupa Ariba) OCR/EDI and supplier portals 

• Strong grasp of 3way match internal controls US 1099/1042S sales/use tax basics and accruals 

• Advanced Excel (lookups pivots formulas); experience with Power BI a plus 

• Familiarity with supplier fraud schemes and mitigation (bank validation callback controls positive pay) 

Skills & Competencies 

• Operational Excellence: Drives SLA achievement and accuracy with a continuous improvement mindset 

• People Leadership: Coaches and develops a team; promotes accountability collaboration and service orientation 

•  Analytical & ProblemSolving: Uses data to diagnose issues (e.g. exception root causes) and implement sustainable fixes 

•  Communication: Clear professional communication with suppliers and internal stakeholders; strong documentation skills 

• Detail Orientation: High standards for data integrity in supplier master coding and payment details 

• Change Agility: Comfortable leading system/process changes and UAT; adapts to growth and evolving controls 

• Confidentiality & Ethics: Handles sensitive financial and supplier information with discretion 

Preferred Qualifications 

• Experience in a shared services or centralized P2P environment.  

• Automation exposure to einvoicing adoption programs supplier enablement.  

• Basic SQL or advanced reporting for AP analytics.  

Physical Demands & Work Conditions 

• Fulltime; periodic monthend/quarterend peak workloads 

• Hybrid/onsite flexibility as determined by business needs 

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Additional Information :

WHY JOIN US

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process. 

For all applicants please take a moment to review our Privacy Notices:  

• Brightspeeds Privacy Notice for California Residents
• Brightspeeds Privacy Notice

Remote Work :

No

Employment Type :

Full-time