ICT Manager

• Vendor Governance: Own the relationship with the MSP reviewing performance (SLAs) incident trends and root cause analyses.

• Risk Management: Ensure ICT risks are visible and managed; oversee adherence to policies and disaster recovery readiness.

• Escalation Path: Act as the primary internal point for operational remediations and improvements.

• Proactive Improvement: Identify opportunities to consolidate systems reduce complexity and optimize platforms (M365 Security Collaboration).

• Scalability: Ensure ICT processes scale alongside Anthems expanding renewable energy portfolio.

• Audit and Compliance: Lead ICT audits and manage risk remediation initiatives.

• Strategic Integration: Partner with the OCIO to implement the technology roadmap.

• Internal Champion: Coordinate between business stakeholders and external partners to ensure adoption and benefits realization.

• Change Management: Maintain visibility of project dependencies risks and change impacts.

• Budgeting: Manage ICT spend licensing renewals and monthly MSP invoicing/reconciliations.

• Business Cases: Support and motivate budget requests for new systems or enhancements.

• Team Leadership: Manage the Digital Transformation Lead and IT Operations Lead.

• Stakeholder Relations: Act as the internal face of ICT to EXCO and management providing structured reporting on performance and strategy.

• Degree: Information Systems Business or Technology.

• Experience: 1015 years in ICT with at least 5 years in a Senior Management role.

• Managed Services: Proven track record governing MSPs and external vendors.

• Sector Knowledge: Energy sector experience is highly advantageous.

• Frameworks: Exposure to ITIL COBIT or PRINCE2 is preferred.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move apply today by emailing your CV to