TRG 2478 (Pongola) Commercial Service Advisor & Parts Coordinator

NEW EMPLOYMENT AVAILABLE NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA UMSEBENZI OMTSHA OKHOYO MOSEBETSI

O MOCHA O FUMANEGANG from #TheRecruitmentGuy

Title: Commercial Service Advisor & Parts Coordinator

Area: Pongola

Industry: Commercial Vehicles Truck & Fleet Maintenance Workshop

Ref No.: TRG 2478

Salary: Market related TCTC available / negotiable based on experience industry benefits

Start Date: As soon as possible

Type: Permanent

Special Instructions: Multi-skilled workshop experience (Service Parts) essential

An opportunity exists for a versatile and experienced workshop / dealership / fleet maintenance professional COMMERCIAL SERVICE ADVISOR & PARTS COORDINATOR to join a service centre based in Pongola.

• This role is ideal for a candidate who has worked within a truck dealership or fleet workshop environment and is comfortable handling a combination of service advisory parts sales and administrative functions.
• The successful candidate will play a key role in supporting workshop operations customer service and parts coordination within a busy hands-on commercial vehicle environment.
• This is a critical all-rounder position requiring someone who can work independently take ownership and ensure smooth daily operations across both service and parts functions.

• Manage customer service interactions for vehicle bookings repairs and servicing
• Open and manage job cards ensuring accurate fault descriptions and work allocation
• Liaise between customers technicians and workshop operations
• Provide service estimates quotations and job progress updates
• Handle parts sales sourcing ordering and issuing of parts to technicians
• Maintain stock control and parts administration processes
• Coordinate workshop schedules and ensure efficient workflow
• Assist with invoicing costing and general administrative duties
• Ensure high levels of customer service and communication at all times
• Support workshop productivity and minimise vehicle downtime

• Grade 12 / Matric
• Min 46 years experience within a commercial truck service centre workshop dealership or similar environment
• Proven experience in a dual role (Service Advisor / Parts / Workshop Admin)
• Strong understanding of commercial vehicles / trucks (HCV / HMV)
• Experience with big name truck brands advantageous
• Exposure to dealership management systems (DMS) such as Kerridge Autoline Automate Pinnacle Truck Science Transolve CMS SAP or similar advantageous
• Strong administrative organisational and multitasking skills
• Excellent customer service and communication ability
• Ability to work independently in a smaller branch / hands-on environment
• Computer literate (MS Office workshop systems)
• Traceable & contactable references
• Local residency in Pongola preferred OR willingness to relocate
• Submit CV (Word / PDF) to Ref # (TRG 2478)

Salary: Market related TCTC available / negotiable based on experience industry benefits

Start Date: As soon as possible

Type: Permanent

Special Instructions: Multi-skilled workshop experience (Service Parts) essential