Customer Service Representative
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Job Location:
Bolingbrook, IL - USA
Monthly Salary:
$ 22 - 27
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative Duraco FlexPack
This role is for someone who wants to be deeply involved in the daytoday work that keeps customers satisfied and orders moving accurately. As a Customer Service Representative at Duraco FlexPack youll spend your days managing order details responding to customer questions coordinating shipments tracking issues and making sure nothing is missed. If you prefer predictable routines limited interruptions or narrowly defined tasks this likely wont be the right role for you.
Your work will include regular communication with customers vendors and internal teams often juggling multiple priorities at once. Youll be responsible for processing orders correctly following up on samples and shipments maintaining inventory accuracy and keeping shared spaces like the sample room organized. Some days are smooth; others involve fixing problems responding quickly and stepping in where help is neededincluding handson tasks when required.
This is a fastpaced environment where attention to detail matters. Mistakes affect customers production and delivery timelines so comfort with systems like ERP software and Excel is essential. Youll be expected to manage your own work speak up when something doesnt look right and suggest practical improvements rather than waiting for direction. Teamwork is important but so is personal accountability.
This role tends to suit people who like being busy can stay organized under pressure communicate clearly and professionally and dont mind switching between desk work and operational support as needed. If youre energized by solving realtime issues working directly with customers and playing a critical operational role you may find this work rewarding.
Duraco offers a collaborative team environment opportunities to grow as the business grows competitive pay and benefits and a role where your performance is visible and genuinely matters to customers and coworkers alike.
Hourly range for this position is between $22.00 - $27.00 depending on skillset and qualifications.
Apply today and start your journey with Duraco FlexPack!
About Duraco Specialty Materials:
Duraco FlexPack is a division of Duraco Specialty Materials() a leader in adhesive solutions and specialty materials trusted by industries from packaging to product assembly. Were passionate about innovation sustainability and helping businesses succeed. When you join Duraco youre joining a team thats shaping the futureone solution at a time.
Duraco FlexPack is a division of Duraco Specialty Materials() a leader in adhesive solutions and specialty materials trusted by industries from packaging to product assembly. Were passionate about innovation sustainability and helping businesses succeed. When you join Duraco youre joining a team thats shaping the futureone solution at a time.
Required Experience:
Unclear Seniority
About Company
Duraco Specialty Tapes is a manufacturer and distributor of adhesive tapes, foam tapes, hook and loop tapes, removable tapes, and other adhesive products for a wide array of applications.
