Business Services Deputy Director

RECORDS DIRECTOR

(Business Services Deputy Director)

Salary may be negotiable within the applicable range of the classification and successful candidates qualifications subject to appropriate authorization.

This recruitment is open to current County of Orange employees only beginning Monday May 11 2026 and will close at 11:59pm (PST) on Friday May 22 2026.

RECRUITMENT/POSITION INFORMATION

This recruitment is being held to establish a County Promotional eligible list to fill a current vacancy in the classification of Business Services Deputy Director with the Orange County Sheriff-Coroner Department. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange.

THE DIVISION

The Sheriff-Coroner Departments Records Division consists of five bureaus: Records Audit and Reporting Inmate Records Records Release Media Analysis and Property & Evidence.

TheAudit and Reporting Bureau maintains departmental records such as crime reports warrants and statistics used to complete mandated reporting through National Incident-Based Reporting System (NIBRS) and the Department of Justice (DOJ).

TheInmate Records Bureau is responsible for booking tracking and releasing inmates in a 24/7 jail operation. This team also calculates sentence ending dates interprets ambiguous court documents sends/receives warrants through teletype and sets activities for transportation of inmates to and from court and other out of County agencies.

TheRecords Release Bureau is responsible for the meticulous research review redactions and authorizations for the release of requested records. This bureau is comprised of multiple specialized units including the California Public Records Act (PRA) Unit which is responsible for the management of public records requests the Discovery Unit which is responsible for case and records information processing required for the prosecution of offenders for the Orange County District Attorneys Office the Public Counter Unit which provides LiveScan and fingerprinting services and accepts records requests in person and via phone and the Subpoena Unit which provides records as requested and authorized through a subpoena.

TheMedia Analysis Bureau governs the departments body-worn camera and in-car video program and manages all facets of digital multimedia collected including classification cataloging redacting and preserving the chain-of-custody for all digital evidence.

TheProperty & Evidence Bureau is responsible for the security and proper handling of more than 380000 items. Many items such as weapons narcotics and currency require special handling for storage and disposal.

THE OPPORTUNITY

The Sheriff-Coroner Department Records Division is seeking an individual with senior management and leadership experience in Records & Information Management (RIM) criminal justice telecommunications and property and evidence management within a law enforcement agency to fill a vacancy in the Records Division. Click here to learn more about the Records and Information Services Bureau.

Responsibilities

The Sheriff-Coroner Department Records Division Director will oversee the Records Division that consists of fifteen units and over two hundred personnel. The position will include directing supervising planning supporting and managing the Records Division of the Sheriffs Professional Services Command. Responsibilities will include the management and leadership of various levels of management supervision professional and sworn staff.

Oversees and directs work and quality assurances activities. The Director will provide professional support and guidance for all Records Division projects and activities; assist with records and evidence preservation and retention to ensure compliance with Sheriffs Department policies and County standards and specifications; interface with department leadership to provide recommendations and ensure successful outcomes interface with county staff to provide recommendations and ensure successful outcomes; and responsibility for all compliance and mandates pertinent to the areas of responsibility.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES

The ideal candidate will have at least four years of senior management experience working in a law enforcement or similar government agency. Desirable experience will include reorganization activities and change management knowledge of the design creation implementation and management of records and/or evidence and experience working with other high-level experts on best practices advanced techniques and technology innovations related to all areas of responsibility.

In addition the ideal candidate will also possess demonstrated expertise in the following core competencies:

Leadership

• An effective leader and communicator experienced with the implementation of leadership best practices and effective communication at all levels of an organization
• Champion projects by communicating with and marketing to stakeholders consistent with Records Information Management (RIM) organizational goals and objectives
• Foster effectiveness during changes in tasks work environment or conditions affecting the Department
• Foster behaviors to achieve Division goals
• Communicate the ways in which Division projects support organizational goals and objectives
• Identify emerging trends and technologies to manage information assets

Effective Communication

• Identify and develop relationships by networking with internal customers to maximize support and accomplish organizational goals outlined in the strategic plan
• Communicate with key stakeholders to ensure the organization understands the interrelationship of the Records Division and related business processes
• Provide RIM program expertise and oversight to promote efficiencies and maintain compliance
• Communicate organizational policies that promote the value of Division responsibilities and best practices
• Champion the RIM program to senior management to heighten awareness of RIM as a key business resource
• Comply with policies and processes for providing appropriate access to organizational information

Planning and Organization

• Survey the business environment to optimize current and future Division operations
• Identify and establish goals and objectives of the Division to support the organizations strategic plan
• Collaborate with other Divisions and Departments to implement Division requirements during the operation maintenance and close-out of all division activity lifecycles

Problem Solving and Analysis

• Identify opportunities for RIM process improvements including Enterprise Content Management (ECM)
• Identify projects and coordinate the resources to ensure projects succeed and organizational goals and objectives are met
• Implement and manage the processes associated with regulatory obligations industry benchmarks and organizational requirements to achieve and demonstrate Division compliance
• Develop comprehensive procedures to document organizational practices
• Create and implement policies procedures and retention schedules
• Manage records retention and disposition in compliance with RIM/IG program policy; legal regulatory contractual and audit requirements; and business needs
• Manage RIM storage facilities (internal and external) to ensure the security and protection of organizational information assets
• Oversee the operation of the records center in accordance with established policies standards and best practices
• Develop and implement training programs on Division processes in compliance with organizational policies and procedures
• Conduct regular assessments of all Division programs
• Establish and promote organizational policies and practices for the collection and preservation of vital department and archival records
• Monitor metadata to describe records and to document the preservation process
• Monitor legal developments that impact Division practices and communicate relevant developments to executive management
• Implement manage and test the plans to protect organizational vital records and information assets
• Establish a vital records program by identifying records and methods of protection to preserve recorded information that is essential to continued operations

Desirable Certification(s)

• Certified Records Manager from the Institute of Certified Records Managers (ICRM) OR
• Enterprise Records Management (ERM) Master from Association for Information and Image Management (AIIM) International OR
• Enterprise Content Management Practitioner or Master from AIIM International OR
• Information Governance Professional from Association of Records Managers and Administrators (ARMA) International

PLEASE NOTE: The competencies listed above and in the job classification description under minimum qualifications will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive concise and highlight the areas you have developed expertise matching your professional experience with the specific competencies.

MINIMUM QUALIFICATIONS

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FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment contact Paige West at or email at

Click here to view the OC Sheriffs Department website