Business Development Manager (Key Accounts)

Key Responsibilities:

• Grow revenue and margin within assigned key accounts by expanding into new departments contacts and business units
• Develop and execute structured account growth plans with clear targets and weekly accountability
• Build and maintain multi-level relationships across procurement technical operations and executive stakeholders
• Position the business as a strategic solutions partner leveraging technology-driven tools and insights
• Maintain disciplined CRM usage: accurate logging of all interactions opportunities and follow-ups
• Collaborate closely with internal teams including operations warehouse and finance to ensure seamless customer delivery
• Identify and pursue new business opportunities within the broader ICT aftermarket
• Provide ongoing market intelligence including competitor activity pricing trends and customer feedback
• Represent the business at industry events customer meetings and supplier engagements with professionalism and authority

Requirements:

• 510 years B2B sales or key account management experience
• Proven track record of growing revenue within existing accounts (not only maintaining them)
• Experience working with large complex organisations (e.g. service providers resellers enterprise clients)
• Strong understanding of solution-based or technical sales environments (ICT distribution or similar advantageous)
• Ability to navigate multi-stakeholder environments and build relationships at all levels
• Strong commercial acumen with understanding of margin pricing and value-based selling
• Excellent communication and presentation skills
• Self-driven with strong initiative and accountability

Technical & Professional Skills:

• Strong CRM discipline and pipeline management
• Ability to build structured account plans and sales strategies
• Commercial forecasting and opportunity management
• Understanding of technology-enabled sales tools and platforms
• Strong analytical and problem-solving capability
• Exposure to ICT distribution aftermarket parts or technical product environments (advantageous)

Key Competencies:

• Strong hunter mentality with a focus on growth and opportunity creation
• Highly competitive results-driven mindset
• Strong relationship-building and stakeholder management skills
• Structured disciplined and process-driven approach to sales
• Adaptable and comfortable in a fast-changing technology-led environment
• High resilience and persistence in pursuing long sales cycles
• Collaborative approach across internal teams

Additional Requirements:

• Based in Gauteng with willingness to travel nationally as required
• Comfortable working in a fast-evolving technology-enabled business environment

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