L1 Support

Randstad India

Job Location:

Pune - India

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

5 7 years experience in IT Helpdesk / Service Desk / Internal IT Support
- Strong knowledge of: Windows OS (10/11) Microsoft 365 Basic networking & VPN Active
Directory / Azure AD (basic intermediate)
- Experience using ticketing systems (Freshservice Jira ServiceNow etc.)
- Excellent spoken & written English
- Process driven mindset with strong ownership
- Experience supporting global or multi country organizations

- ITIL or similar IT service framework exposure
- Manufacturing / engineering company exposure

5 7 years experience in IT Helpdesk / Service Desk / Internal IT Support - Strong knowledge of: Windows OS (10/11) Microsoft 365 Basic networking & VPN Active Directory / Azure AD (basic intermediate) - Experience using ticketing systems (Freshservice Jira ServiceNow etc.) - Excellent spoken & w...