Support and Co-ordination
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
- Maintenance of SAP System (POE) for Chakan Manesar and Sanand locations of RBIC.
- Co-Ordination and implementation of SAP change requests and up-gradations to SAP
- System
- Execute and Implement IT projects (ex: POE S/4 HANA BMLP etc)
- Strengthening Key user community
- Knowledge management of SAP processes @ RBIC through development of SAP Key
- Manage user roles and access
- Ensure compliance with security policies
- Resolve authorization errors
- Handle user-reported issues (tickets) via tools like ServiceNow or Jira
- Analyze errors in SAP modules (FI MM SD etc.)
- Provide quick fixes or workarounds to ensure business continuity
- Prioritize issues based on severity (critical high medium low)
- Guide end-users on SAP processes
- Provide functional support (how to use transactions)
- Create user manuals or SOPs
- Conduct training sessions when needed
Qualifications :
BE/ B Tech with 4-8 Years of Experience.
Key Skills Required:
- SAP module expertise (FI/MM/SD/PP etc.)
- Basic knowledge of SAP ABAP
- Analytical & troubleshooting skills
- Communication & stakeholder management
- Understanding of business processes
- SAP Role Management
- KPIs linked to policy deployment :
- SAP SLA Compliance
- SAP Incident Volume Trend reporting and monitoring
- SAP Root Cause Resolution Rate
- User Satisfaction Score (CSAT)
Remote Work :
No
Employment Type :
Full-time
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more
