Overnight Concierge

Job Description

If you take pride in being compassionate honest professional and safe consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Part Time Overnight Concierge to join our Parkland Ancaster team based in Ancaster Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live work and visit. As an established and respected organization in the healthcare sector Shannex offers opportunities for growth development and advancement. And at the end of every day you will know youve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate approximate hourly wage: $20.60 - $21.79
• Comprehensive health vision and dental benefits plan including an Employee and Family Assistance Program (eligible immediately upon hire)
• Life travel and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Access to thousands of perks vendors and discounts through our WorkPerks program including excellent discounts for apparel restaurants technology fitness travel and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannexs Centre of Excellence
  Opportunities to be part of sector innovation and continuous improvement initiatives
  Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries greetsand directs visitors;
• Provides routine information and responds to inquiries from residents visitors and staff;
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms reports and other documents to appropriate personnel and departments;
• Relays residents requests for assistance to appropriate department
• Enters resident maintenance service requests into appropriate software
• Enters potential resident information into the Client Relationship Management software
• Performs a wide variety of assignments which are sometimes confidential in nature;
  Receives processes and records client payments;
• Ensures client safety by following and applying all standard operational procedures safe work practices and training provided
• Additional duties as required.

About You

In addition to placing a high value on continuous improvement collaboration and accountability you bring:

• High School / GED completion;
• Minimum 2 years experience working in a hotel Retirement Living or hospitality based position considered an asset.
• Excellent computer skills and experience in Microsoft Office Suite;
• Previous hospitality/customer service experience is an asset especially with seniors;
• A friendly outgoing spirit is a definite asset;
• Experience with cash flow;
• Knowledge of Medical Terminology is considered an asset;
• Required to workweekend shifts;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations services and care.

Apply today to join the Shannex team of Great People!

Great People is a core value at Shannex grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity diversity inclusion and belonging and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here every team member belongs. With locations across Nova Scotia New Brunswick and Ontario our team members help build communities that support connection wellbeing and longevity.

Shannex-owned brands include Allbright Life Parkland Retirement Living & Lifestyle Residences Parkland at Home Faubourg du Mascaret and Shannex Enhanced addition Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information visit .

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.