THE ROLE
The primary accountability ofthe Concierge is to create a welcoming experience for clients visiting the COIshowroom developing relationships with clients vendors service providers andindustry peers. This role blends hospitality administration sales support and product knowledge and is ideal for someone who enjoys being the hub that keeps everything running smoothly.

WHAT DO WE OFFER
We offer competitive health benefits wellness and healthcare spending accounts and a holiday package that includes the week between Christmas and New Years off. Youll also be getting in as we grow so growth opportunities abound if you exhibit the knowledge expertise and passion to grow with the organization.
This is a full-time permanent position working out of our impeccably designed and furnished office. Youll mostly work from 9am to 5pm Monday to Friday with irregular or extended hours as projects demand. We offer a hybrid model of working from home the office and the rest of the time will be on-site with clients.

THE DAY TO DAY

• Welcome and support clients visiting our showroom

• Coordinate meetings showroom tours and events

• Ensure the showroom and shared spaces are always client-ready

• Support sales activities by preparing quotes samples and order documentation

• Assist walk-in clients with product selection pricing and lead times

• Enter and review orders for accuracy before handing off to Operations

• Communicate with manufacturers and vendors as needed

• Deliver a consistent customer-first experience in everything you do

• Diploma or degree in Business Interior Design or a related field

• 1 year of experience in customer service sales coordination project coordination or administrative support

• Strong communication skills and a professional welcoming presence

• Excellent organization and attention to detail

• Ability to multitask and adapt in a fast-paced environment

• Experience in commercial office furniture is an asset

Were proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team thats committed to creating exceptional spaces that inspire you to be your best.
We believe in the power of diversity and the power of teamwork. We need both collaboration and individual responsibility to organize effectively around our customers problems.

COI only advertises job opportunities through our corporate website Indeed LinkedIn and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Please Note:All resumes are reviewed by a member of our HR team. AI tools may be used during the interview process to assist with recording and evaluating interviews.

Please visit our careers page to see more job opportunities.