Member Services Executive

About Republic of Work

Republic of Work is Irelands leading innovation hub and coworking space based at 12 South Mall in the heart of the city. Were home to startups scaleups remote teams and enterprise clients and weve recently expanded significantly (15000sqft - 22000sqft) adding new floors and increasing our capacity to serve Corks growing business community. This is a place where things happen. Our members are building companies closing deals and connecting with each other every day.

The role

Were looking for a Member Services Associate who keeps Republic of Work running smoothly and makes everyone who walks through the door feel genuinely welcome. Youll be the heartbeat of the space the first face members see the person who solves problems before members notice them and the glue that holds the community experience together.

What youll do

• Be the first point of contact for members visitors and enquiries in person by phone and by email.

• Oversee all reception services and facilities maintenance.

• Handle administrative tasks such as mail sorting package management.

• Support the management team with various administrative duties such as book keeping and payroll duties.

• Handle membership administration: onboarding new members sending out contracts and dealing with general membership queries.

• Coordinate meeting room and event space bookings ensuring everything is set up and ready.

• Support on the delivery and ideation of community activities.

• Oversee the ordering of general office supplies.

• Assist the General Manager with reporting communications and ad-hoc projects.

• Champion the community building relationships with members and making Republic of Work a place people love to come to!

What were looking for

• Experience in an administrative operations or hospitality role.

• A warm professional manner - you genuinely enjoy working with people.

• Strong organisational skills and the ability to juggle multiple tasks without dropping one.

• Proactive problem-solver you notice what needs doing and do it.

• Proficient on Google Workspace booking systems and Hubspot.

• Excellent written and verbal communication skills.

• An interest in startups entrepreneurship or the innovation ecosystem is a bonus!

What we offer

• A role at the centre of one of Corks most exciting professional communities

• A collaborative high-energy environment with a close-knit team

• Regular exposure to entrepreneurs innovators and growing companies

• Competitive salary (dependent on experience)

• Excellent city centre location on South Mall Cork

• Pension contribution

Location & Eligibility

This role is based full-time on site at Republic of Work 12 South Mall Cork city centre. Candidates must be living in Cork or be in a position to start immediately without requiring relocation support. All applicants must have the right to work in Ireland.

Republic of Work is an equal opportunities employer. We welcome applications from people of all backgrounds nationalities and experiences.