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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Research analyze and learn about a target client segment to garner a deep understanding of their segment and that segments financial needs.
2. Be an expert with respect to the competition industry trends and changing customer needs. Demonstrate thought leadership and champion the business vision across the company.
3. Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
4. Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
5. Collaborate and engage key stakeholders including lines of business operations and other functional areas in the planning and execution of projects.
6. Write epics and features in support of the defined roadmap working with partners to prioritize across teams.
7. Set Planning Increment (PI) vision priority and definition partnering with product owners on feature prioritization and delivery timelines.
8. Develop feature backlog roadmap leading high level deliverables including discovery prototypes/wireframes usability studies partner demos and web analytics planning.
9. Obtain partner alignment and approvals including legal compliance security fraud and others as needed.
10. Partner to set Pricing and ensure billing follows all associated processes and procedures.
11. Create and track product metrics to inform strategy and roadmap sharing analysis with partners.
12. Work with Readiness to create client and teammate facing content.
13. Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed supporting security risk audit and more and ensure action items and deadlines are met. Lead risk presentations working with other PM and PO partners on evidence to support recommendations.
14. Attend Agile ceremonies as applicable.
15. Mentor other Product Managers on product management practices.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree in business engineering design or technology field; or related field or equivalent combination of education and professional experience
2. Ten or more years of banking financial services or other relevant work experience
3. Five or more years of product analysis technology and/or design experience
4. Five or more years of leading cross functional teams
5. Previous experience working as a Product Manager
6. Equal enthusiasm for high-level strategic planning and tactical daily execution
7. Experience defining/driving vision of experience programs and/or partnership based programs
8. Experience defining and delivering large-scale online initiatives
9. Proven ability to use data analytics research and testing methodologies to drive business decisions diagnose problems and recommend action plans to resolve issues
10. Ability to lead cross-functional teams without formal authority
11. Comfortable managing concurrent projects in a fast-based results-driven environment
12. Comfortable with ambiguity leading work autonomously and making independent decisions
13. Excellent skills in presentation facilitation communication and negotiation
14. Experience defining/driving vision of experience programs and/or partnership based programs
15. Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision

Preferred Qualifications:
1. Masters degree in business engineering design or technology field; banking or financial management education
2. Experience working with distributed teams (onshore/offshore)
3. Certified SAFe Product Owner/Product Manager (or equivalent)

Additional Job Description :

Lead execution for assigned programs/products by translating strategy into measurable plans milestones and deliverables while proactively managing risks dependencies and decisions.
Use approved AI tools to accelerate analysis and communications (e.g. meeting materials KPI/issue summaries and requirements artifacts) and validate outputs for accuracy completeness and adherence to Truist policy and risk standards.
Triage and analyze complaints and demand intake to identify root-cause themes coordinate timely responses and drive escalations/hand-offs to the right product technology and operations owners.
Own KPI and performance reporting (e.g. volume defect rates authentication outcomes and operational impacts) and translate insights into recommendations that improve client experience risk outcomes and operational efficiency.
Drive stakeholder governance by producing clear agendas and pre-reads capturing decisions and actions and ensuring follow-through across operating routines working groups and forums.
Shape and champion a differentiated product vision by analyzing market/competitive trends aligning partners on strategy and roadmap and influencing outcomes across lines of business operations and technology.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting: Constantly (More than 50% of the time)

Standing: Frequently (25% - 50% of the time)

Walking: Frequently (25% - 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.

Availability

Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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