People Experience Advisor CS&L

Job Description

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Matter.

People Experience Advisor DSD is responsible for local execution of People Services Operations at our Warehouse Locations. The PEA would be the key point of contact to People Leads Managers Logistics Coordinators and
Employees on processes within the People Services scope and will support implementation of local projects or initiatives to improve overall People Experience.

Key Responsibilities:

• Operate as the point of contact for key People Services (PS) Work Processes at the branches; Manage Escalations and identify and resolve PS opportunities in collaboration with People Lead team

• Standardize local processes and establish SOPs to drive down DSD wide losses related to Leave Management Payroll Benefits Absenteeism Management collaboration with site teams

• Customize and drive PS capability needs for each unit and partner with local teams to drive Capability efforts for all audiences- People Managers Logistics Coordinators as well as core teams

• Lead project governance for the branches on PS Workstreams: Implement changes Plan key interventions to drive Self-Service leveraging Digital avenues like mobile and kiosk platforms Periodic stakeholder updates and communication

• Lead and be Accountable to establish a governance on People Data and Analytics related to PS workstreams; Using data engage branch leadership teams and People Leads on key losses and develop a Master Plan to Zero Losses.

• Travel required to Branches/ HQ/ DSD locations across the regions based on project/ business needs (up to 20% of time)

• PEA supporting Northeast Region Southeast Region and Wilkes Barre to be located on-site in Tatamy PA Branch while supporting other branches and offices

Key Competencies:
Data and Analytics- Proficient in working with various People data metrics and reports and/or People Analytic Tools; Ability to derive insights into trends and causalities to eliminate losses; High Proficiency in MS Excel and/or similar tools and programs
Root Cause Mindset- Ability to analyze problems down to the root cause and balance between immediate fixes and developing long term systemic solutions to frequently occurring problems processes and enhance our capabilities.
Stakeholder Engagement- Ability to influence and engage all relevant stakeholders to identify key drivers and enroll in action plans
Design Thinking- Solving problems by prioritizing the consumers needs and driving an efficient Change Management approach to major interventions at the site
Other Competencies- Preferred experience with People Services platforms like Service Now Workday ADP and/or Time and Attendance Systems

Qualifications:

• Bachelors degree or high school diploma and equivalent work experience

• 1 to 3 years of experience in HR operations Employee Relations Time & Attendance Systems

• Prior experience working in a manufacturing/ Warehouse/ Retail environment required

• Experience managing variety of stakeholders both salaried and hourly

• Strong Acumen in Data Analysis HR reporting and working with various HR solution systems

Salary and Benefits:

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here we produce our well-loved household favorites to provide our consumers with the right snack at the right moment made the right way. We have corporate offices sales manufacturing and distribution locations throughout the U.S. to ensure our iconic brandsincluding Oreo and Chips Ahoy! cookies Ritz Wheat Thins and Triscuit crackers and Swedish Fish and Sour Patch Kids confectionery products are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran status sexual orientation gender identity gender expression genetic information or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

For more information about your Federal rights please see; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

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