Mgr Operations Center

NiSource

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profile Job Location:

South Bend, IN - USA

profile Monthly Salary: $ 133400 - 200100
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Summary
To lead field operations in executing the delivery of safe reliable efficient natural gas distribution service within an assigned geographic territory. Assumes overall responsibility for compliance with Federal and State regulations as well as best industry practices. Drives excellence through continuous improvement in all aspects of operations. As a member of the operations management team leads the implementation and execution of operational initiatives building consistency and collaboration across the organization. Provides direction clarity coaching and performance management to a team of front-line leaders contractors and field employees to ensure the highest level and quality of customer service at the lowest cost throughout the assigned operating center geographical area.

Essential Functions
  • Ensure safe reliable system operations and compliance with all applicable codes and standards
  • Coach and develop front-line leader performance supporting and holding them accountable through effective performance management (i.e. establishing performance standards driving accountability coaching performance and development effectively delegating providing feedback and recognizing and rewarding results)
  • Champion the identification planning development and implementation of change initiatives to increase operational efficiency and customer satisfaction
  • Promote collaboration and consistency throughout operations
  • Manages towards aggressive financial safety and operational goals
  • Establish and maintain key community relationships to facilitate effective operations and represent the organization in community activities
  • Safe and reliable local delivery of natural gas service
  • Informed and motivated/committed workforce
  • Strong leadership team that achieves results while increasing in capabilities
  • A performance based culture
  • Increased operational efficiency
  • Results that meet or exceed established goals
  • Community relationships
  • Financial targets including O&M and capital that are met or exceeded
  • Continuous improvement in all aspects of operations
  • High customer satisfaction


  • Required Qualifications For Position
  • 4-6 years Five (5) years of leadership experience


  • Preferred Additional Qualifications for Position
  • Bachelors Degree from an accredited college or equivalent work-related experience

  • Physical Demands


    The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

    As a public utility NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

    Work Authorization

    Authorized to work in the United States without requiring sponsorship.

    Workplace Connection
    Value inclusion within your day to day responsibilities by respecting others perspectives/convictions engaging others opinions creating a safe environment where people ideas and opinions are valued within your Team/Customers and external partners.

    Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views challenges and cultures that represents all walks of life and all backgrounds.

    Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

    Equal Employment Opportunity
    NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race color religion national origin or ancestry veteran status disability gender age marital status sexual orientation gender identity sex (including pregnancy lactation childbirth or related medical conditions) genetic information citizenship status or any protected group status as defined by law. Each employee is expected to abide by this principle.

    By applying you may be considered for other job opportunities.

    ADA Accommodations

    If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position please contact OneHR at or 1-

    Safety Statement
    Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

    E-Verify

    NiSourceparticipates in the U.S. Department of Homeland Securitys E-Verify program. As part of this process we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

    Salary Range*:

    $133400.00 - $200100.00

    *The salary offered to a candidate is based on several factors including but not limited to the candidates skills job-related knowledge and relevant experience as well as internal pay equity.

    Posting Start Date:

    Posting End Date (if applicable):

    Please note that the job posting will close on the day before the posting end date.


    Required Experience:

    Manager

    Job SummaryTo lead field operations in executing the delivery of safe reliable efficient natural gas distribution service within an assigned geographic territory. Assumes overall responsibility for compliance with Federal and State regulations as well as best industry practices. Drives excellence th...
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    About Company

    Company Logo

    Welcome to NiSource. We serve nearly four million natural gas and electric customers across six states under our NiSource, NIPSCO and Columbia Gas brands.

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