Services Leader, HVAC
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!
What you will do
As the Singapore HVAC Service Leader based in Singapore you will lead the overall management of HVAC service operations and theaftermarketbusiness with full P&L accountability at the country level.
You will oversee HVAC service sales service delivery engineering and support functions driving strong financial performance operational discipline and customer satisfaction. You will set the local HVAC service strategy in alignment with APAC priorities while strengthening execution capability development andlongtermbusiness sustainability.
You will also act as the senior escalation point for customers in Singapore ensuringtimelyresolution of service issues safeguarding service reliability and strengthening trusted customer relationships.
How you will do it:
Strategic & Financial Leadership
Own and deliver revenue growth margin execution and cost discipline for the Singapore HVAC service business.
Drive profitable growth across recurring andnonrecurringHVAC service and aftermarket revenue streams byanticipatingcustomer needs market dynamics and industry trends.
Collaborate closely with Sales & Commercial Product Factory Procurement and APAC Service teams to align priorities resources and execution.
Operational Excellence & Customer Experience
Lead the operational cadence including performance tracking business reviews and financial governance to ensure achievement of HVAC service targets.
Serve as the primary escalation point for key customer issues ensuringtimelyresolution and consistently high service standards.
Embed best practices standardized processes and digital HVAC service tools to improve productivity service reliability and customer outcomes.
Drivestrong performanceacross safety quality customer satisfaction productivity andontimedelivery.
People & Capability Development
Lead coach and develop the Singapore HVAC service organisation covering service sales service delivery engineering and support roles.
Build afuturereadyHVAC workforce through structured training competency development succession planning and effective performance management.
Foster a culture of accountability collaboration and continuous improvement aligned with regional HVAC service excellence standards.
Culture Safety & Compliance
Champion a culture of operational excellence continuous improvement and change agility.
Promote strong workplace safety practices ensuring strict adherence to company policies ethical standards and regulatory requirements.
Act as a role model forvaluesdrivenleadership reinforcing integrity trust and credibility with customers and employees.
What We Look For
Bachelors degree in engineering business or a related discipline; equivalent experience considered.
Deep HVAC domainexpertise withhandsonexperience leading HVAC service delivery service sales and/or aftermarket service operations within a mature service environment.
Demonstrated leadership experience in HVAC service or HVAC fulfilment operations with direct accountability for P&L performance operational results and business outcomes at a country orbusinessunitlevel.
Strong business and financial acumen with the ability to shape service strategies manage revenue margin and cost drivers and translate financialobjectivesinto disciplined operational execution.
Proventrack recordof driving profitable growth operational excellence and customer satisfaction with clear ownership and accountability for results.
Ability tooperateeffectively in a matrix organisation partnering with regional and global stakeholders to align priorities and deliver outcomes.
Excellent communication and stakeholder management skills enabling effective engagement with customers employees and senior leaders.
Willingness to travel asbased on business needs.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
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About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
