Housekeeping Supervisor

Dornoch

A wild welcoming haven Dornoch Station is a true testament to its surroundings immersing you in the Highlands rugged beauty and golf legacy with every stay- its a place where hospitality comes to life.

We exist to create unforgettable experiences for every guest every time. Whether its a perfectly made bed a fresh bathroom or a spotless lobby we take pride in the details that make our guests feel welcome and cared for.

At the core of everything we do are our REACH People Values:

• Respect We treat every guest and colleague with kindness and dignity.

• Excellence We go the extra mile in pursuit of outstanding service.

• Accountability We take ownership of our actions and follow through on our promises.

• Cooperation We work together as one team to deliver the best experience.

• Honesty We act with integrity and transparency at all times.

• What Youll Do

  As a Housekeeping Supervisor youll support the day-to-day running of the housekeeping department helping to ensure our guest rooms and public areas are maintained to the highest standards while leading and supporting the housekeeping team.

  You will be responsible for:

  Supervising and supporting the housekeeping team to ensure rooms and public areas are cleaned and presented to brand standards.
  • Checking guest rooms bathrooms corridors and public spaces to ensure quality and cleanliness standards are consistently me
  • Assisting with room cleaning and public area duties when required.
  • Allocating daily tasks and supporting team productivity throughout shifts.
  • Training coaching and supporting team members to maintain high performance and service standards.
  • Reporting maintenance health & safety or repair issues promptly.
  • Monitoring linen cleaning products and housekeeping supplies and reporting shortages where necessary.
  • Ensuring all health safety hygiene and COSHH procedures are followed at all times.
  • Assisting with guest requests and resolving any concerns professionally and efficiently.
  • Supporting the Housekeeping Manager with departmental organisation and daily operations.

  What Were Looking For

  Were looking for a positive and reliable individual who leads by example takes pride in high standards and enjoys supporting a team in delivering exceptional guest experiences.

  Youll have:

  • • Previous housekeeping experience ideally within a hotel environment.
    • Supervisory or team-leading experience is preferred.
    • A strong eye for detail and high cleanliness standards.
    • Excellent communication and organisational skills.
    • The ability to motivate and support a team in a fast-paced environment.
    • Good time management and the ability to prioritise workload effectively.
    • Flexibility to work shifts including weekends and holidays.
    • A hands-on approach with a willingness to support the wider team where needed.

The Perks

We recognise and reward the hard work and dedication of our team with a competitive benefits package including:

• Free uniform

• Meals whilst on duty

• Opportunities for training and career development including apprenticeships

• Discounts on hotel stays and dining for you and your loved ones

• Exclusive shopping discounts via our benefits platform

• Celebratory team events and long-service recognition

• A fun inclusive and supportive team environment

Equal Opportunities

We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly respectfully and without bias in line with our REACH values.

Right to Work

All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.