Senior Partner Program Manager, Global Partner Incentives

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the worlds largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Here impact in your role matters more than title and trust is built on results. We say impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to be part of the team thats helping to secure the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a Senior Partner Program Manager Global Partner Incentives to join our channel and alliances team. Reporting to the Senior Director Partner Programs you will own the global partner incentive strategy and execution across all routes to market helping drive profitable growth alignment to strategic priorities and measurable value across the customer lifecycle.

Incentives Strategy & Execution: Build and manage a unified global framework for all partner incentive programs including rebates SPIFFs Rebates MDF and promotional programs that align to corporate priorities. Define earning logic funding models and payout mechanisms that scale across all partner routes to and Automate Programs: Lead the end-to-end lifecycle of incentive programs from planning and launch through claims validation and payout ensuring accuracy compliance and timely execution. Partner with Finance Marketing Operations and IT to drive automation through CRM PRM and incentive management Financial Discipline and ROI visibility: Partner with FP&A and BI teams to forecast spend monitor utilization and report on program effectiveness and return on investment. Implement dashboards and governance models that ensure transparency and informed decision-making across global and regional stakeholders.

• Collaborate and Align Cross-Functionally: Work closely with Channel Sales Finance Legal and Marketing to ensure incentives are aligned with business goals compliant with regional regulations and clearly communicated. Lead internal and external enablement to drive understanding adoption and execution consistency worldwide.
• Continuously Improve and Evolve Programs: Use data insights partner feedback and performance analytics to refine incentive structures simplify processes and enhance the partner experience. Champion innovation and scalability to ensure programs remain competitive and aligned with Zscalers growth strategy

What Were Looking for (Minimum Qualifications)

• 7-10 years of experience in partner programs channel incentives sales operations or SaaS GTM strategy.
• Proven success designing and executing rebate SPIFF MDF and strategic incentive programs that drive measurable growth and align to company priorities across different partner types (reseller distributor GSI MSSP ISV CSP).
• Strong analytical and financial modeling skills with the ability to translate complex financial data into actionable incentive structures forecasts and ROI analysis. Skilled in project management with tools like Salesforce Asana PRMs and analytics platforms.
• Deep understanding of partner economics profitability levers and performance measurement frameworks including payout logic and compliance processes.
• Excellent communication and cross-functional collaboration skills; comfortable with partnering with executive leadership both internally and externally across Finance Legal Operations and Sales.

What Will Make You Stand Out (Preferred Qualifications)

• Previous experience at a large ISV driving partner incentive programs at global scale and experience in consumption-based subscription or marketplace-driven incentive models including rev-rec and payout considerations.
• Proven capability to develop data driven business cases with a focus on program governance financial compliance and regional funding nuances across Americas EMEA and APJ.
• Demonstrated success in automating and scaling incentive processes through CRM PRM or incentive management tools.

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