Head of Agentic Engineering

Truist Bank

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profile Job Location:

Charlotte, VT - USA

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Head of Agentic Engineering is the executive leader of our most strategically critical engineering function the team responsible for designing building and operating the enterprise AI agents and agentic workflows that define the agentic value proposition to Truist.
This role owns the agentic engineering organization architecture standards delivery culture and operational discipline required to ship enterprise-grade AI agents at scale. The Head of Agentic Engineering is a builder-leader with deep expertise in AI agent systems multi-agent orchestration prompt architecture RAG tool integration memory evaluation and governed deployment combined with the organizational leadership capability to build and scale a world-class agentic engineering team inside a regulated financial institution.
Daily work includes leading the agentic engineering team setting architecture and delivery standards managing complex cross-functional delivery partnering with product and security leadership driving hiring and capability development and ensuring the Forge agentic engineering function delivers production-ready AI agents that are safe reliable observable and enterprise-worthy.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

  • Own the agentic engineering function providing executive leadership organizational design technical standards and delivery accountability across all agentic engineering teams and initiatives.

  • Define and enforce the Forge agentic architecture including patterns for single-agent and multi-agent systems prompt orchestration tool-calling memory and session management RAG human-in-the-loop controls evaluation observability and governed deployment.

  • Drive delivery execution across agentic engineering managing sprint cadences resolving complex technical and delivery blockers enforcing quality and governance standards and ensuring the team ships production-ready AI agents on committed timelines.

  • Build and develop a world-class agentic engineering team through hiring onboarding coaching performance management career development and technical culture investment.

  • Partner with the Head of Technology Head of Development Head of Product and AI Security Lead to ensure agentic engineering delivery is aligned to strategic priorities enterprise security standards and business outcomes.

  • Own the agentic engineering operating model including team structure delivery ceremonies architecture review code quality standards evaluation frameworks deployment controls and operational support practices.

  • Drive cross-functional delivery alignment across agentic engineering application engineering data platform security QA and enablement teams to ensure AI agents move from design to production reliably and at scale.

  • Represent agentic engineering in senior leadership forums governance reviews architecture discussions vendor partnerships and external AI community engagement.

  • Stay at the forefront of the AI agent technology landscape evaluating new platforms frameworks models and capabilities and incorporating relevant advances into the Forge agentic engineering strategy.

  • Manage agentic engineering budget tooling vendor relationships and resource allocation in alignment with Forge delivery priorities and enterprise financial governance.

  • Foster a culture of engineering excellence experimentation with discipline continuous learning and accountability within the agentic engineering organization.



QUALIFICATIONS
Required Qualifications:

The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelors degree in Information Technology Information Security Engineering or a related discipline.

2. 20 years of experience in financial services government large consulting firms or equivalent with a focus on information security risk management.

3. 15 years prior management experience with a track record of team development and process improvements.

4. 15 years of experience in leading issue management and resolution of financial regulatory and internal risk partner findings.

5. Extensive knowledge of cybersecurity capabilities including expertise in one or more of the following areas: Encryption Data Security Application Security IAM Network Security Cloud Security etc.

6. Proven track record in leading delivery of security programs including planning execution and reporting.

7. Demonstrated ability to communicate complex technical concepts in business terms to C-Level executives.

8. Strong interpersonal skills and the ability to interface with all levels of personnel (executive to entry level).

9. Experience developing and operating management routines for large organizations including process and control effectiveness and metrics (KRI/KPI).

10. Deep knowledge of cybersecurity frameworks (e.g. NIST ISO 27001) and financial industry regulations (e.g. PCI DSS SOX GLBA).

Preferred Qualifications:

  • 12 years of progressive software or AI engineering experience including 5 years in engineering management or technical leadership with direct people management responsibility.

  • Deep technical expertise in AI agent systems LLM-powered application development agentic orchestration prompt engineering tool integration RAG and evaluation for production AI systems.

  • Demonstrated experience leading and scaling engineering organizations in enterprise environments including hiring team development delivery management and organizational design.

  • Proven track record of delivering production-ready AI-enabled capabilities at enterprise scale with strong quality security and operational reliability.

  • Experience leading engineering delivery across multi-platform AI ecosystems including Microsoft/Azure cloud-native services and modern agent frameworks.

  • Strong ability to manage senior technical talent build high-performing agentic engineering teams and drive a culture that balances innovation speed with enterprise governance.

  • Excellent written and verbal communication skills for executive-facing delivery reporting stakeholder management and organizational leadership.

  • Experience operating within regulated enterprise environments where security compliance audit and governance controls shape AI delivery practice.

  • Experience leading agentic engineering organizations building multi-agent systems enterprise AI platforms or production-scale prompt-driven workflow automation.

  • Deep familiarity with Microsoft Copilot Studio Azure AI Foundry Amazon Bedrock AgentCore Google Vertex AI Agent Engine or comparable enterprise agentic platforms.

  • Experience in financial services cybersecurity or other highly regulated industries with strong control audit and release management expectations for AI systems.

  • Experience building agentic engineering teams from early-stage into scaled enterprise delivery including architecture process tooling and culture development.

  • Familiarity with responsible AI principles AI governance frameworks enterprise model risk management and regulatory AI guidance relevant to financial institutions.

  • Experience representing engineering organizations in external AI communities vendor partnerships or enterprise technology governance forums.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.

Availability

Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work


Required Experience:

Director

The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have ...
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