Business Process Reengineering Specialist Job Description

Position Summary

Essential Duties and Responsibilities

• Provide senior-level business process reengineering support for the SBA ECS cybersecurity program.
• Support Task Areas 3.5.4 and 3.5.4.3 by analyzing redesigning documenting and optimizing cybersecurity operational processes and enterprise workflows.
• Conduct current-state and future-state business process assessments across cybersecurity operations governance compliance incident response vulnerability management and engineering functions.
• Facilitate process improvement workshops stakeholder interviews requirements gathering sessions and operational assessments.
• Develop business process models swim lane diagrams workflow diagrams process maps standard operating procedures (SOPs) and operational playbooks.
• Identify opportunities for process automation orchestration and workflow optimization utilizing modern cybersecurity tools and technologies.
• Support implementation of cybersecurity modernization initiatives supporting Zero Trust Architecture cloud transformation and enterprise cybersecurity engineering.
• Collaborate with cybersecurity architects engineers SOC analysts ISSOs ISSMs and program managers to align business processes with enterprise security objectives.
• Analyze cybersecurity operational metrics performance indicators process bottlenecks and service delivery challenges to recommend improvements.
• Develop and implement governance processes supporting RMF FISMA FedRAMP NIST CISA directives and SBA cybersecurity compliance requirements.
• Support organizational change management activities associated with cybersecurity transformation and process modernization efforts.
• Develop recommendations to improve operational efficiency reduce cybersecurity risk streamline service delivery and enhance mission performance.
• Assist with development of integrated master schedules project plans transition plans and operational implementation strategies.
• Support cybersecurity program management activities including reporting process governance risk tracking and stakeholder communications.
• Develop executive briefings status reports business cases gap analyses and strategic recommendations for senior leadership.
• Provide task management and coordination support across cross-functional cybersecurity teams and stakeholders.
• Monitor process improvement initiatives to ensure successful implementation and measurable operational outcomes.
• Support continuous process improvement initiatives using Lean Agile ITIL Six Sigma and industry best practices where applicable.
• Ensure cybersecurity operational processes align with SBA mission requirements federal guidance and enterprise governance standards.

Minimum Qualifications

• Bachelors degree in Business Administration Information Systems Cybersecurity Information Technology Organizational Development Engineering or related discipline. Relevant experience may substitute for degree requirements.
• Minimum of 8 years of experience supporting business process improvement cybersecurity operations IT program management or federal modernization initiatives.
• Demonstrated experience conducting business process reengineering workflow optimization and organizational transformation activities.
• Experience supporting cybersecurity operations enterprise IT modernization governance or federal cybersecurity programs.
• Strong understanding of federal cybersecurity requirements including NIST RMF FISMA FedRAMP and Zero Trust initiatives.
• Experience developing process maps workflow documentation SOPs governance documentation and operational procedures.
• Knowledge of cybersecurity operations SOC workflows incident response vulnerability management and enterprise security operations.
• Experience facilitating stakeholder meetings requirements sessions workshops and executive briefings.
• Strong analytical organizational communication and technical writing skills.
• Ability to coordinate cross-functional teams and manage multiple priorities in a dynamic operational environment.
• Experience supporting Agile ITIL Lean Six Sigma or continuous improvement methodologies preferred.

Preferred Certifications

• Project Management Professional (PMP)
• Certified Business Analysis Professional (CBAP)
• Lean Six Sigma Green Belt or Black Belt
• ITIL Foundation or ITIL Managing Professional
• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• SAFe Agile Certification
• Certified Scrum Master (CSM)