Regional Operations Manager

The Regional Operations Manager oversees facilities food services and IT service delivery across multiple K12 school campuses. This mid-level leadership role ensures safe compliant and efficient operations that directly support teaching and learning. The position provides training guidance and consultative support to campus leaders and managers while driving consistency accountability and continuous improvement across operational domains.

The Regional Operations Manager partners closely with principalsdirector of school operationscampus-based managers and central office teams tomaintainhigh operational standards meet regulatory requirements and execute short- and long-term improvement plans.

Essential Functions:

Facilities Management:

• Conduct regular campus audits to ensure compliance with safety cleanliness quality and operational standards.

• Ensure preventive maintenance is completed on schedule for all major building systems including HVAC electrical plumbing fire security and grounds.

• Support campus facility managers with planning scheduling and execution of facility-related capital projects and operating repairs.

• Providetimelysolutions for facility-related emergencies and urgent capital needs.

• Assistprincipals and campus leaders with CAPEX and operating budget development monitoring and forecasting.

• Partner with campus leadership on long-term facility planning including major repairs system replacements and facility improvements.

Food Service Operations:

• Oversee food service operations across campuses to ensure high-quality meal service and compliance with the National School Lunch Program (NSLP) and all state and federal regulations.

• Ensure proper execution of breakfast and lunch programs including recipe adherence menu compliance and production standards.

• Conduct regular kitchen audits focused on food safety sanitation inventory management and production record accuracy.

• Review required food service documentation to ensureaccuratestate claiming and meal pattern compliance.

• Serve as a point of contact for food service concerns collaborating with school administrators and families as needed.

IT Service & Operations Oversight:

• Provide regional oversight of campus IT service delivery to ensure reliable consistent andtimelytechnology support.

• Partner with IT leadership and field technicians to ensure campus execution aligns with enterprise standards and service expectations.

• Monitor service performance metrics (e.g. response times resolution times recurring issues) and escalate risks as needed.

• Support incident and problem management efforts byidentifyingtrends root causes and improvement opportunitiesimpactingcampuses.

• Ensure campuses follow established IT processes documentation and continuity plans.

Staffing Training & Development:

• Assistwith recruiting interviewing onboarding and development of campus-based facilities food service and IT-related managers.

• Provide onboarding and ongoing training in safety maintenance cleanliness regulatory compliance food service standards customer service and operational best practices.

• Coach campus managers to build effective teams and promote accountability teamwork and continuous improvement.

• Support principals in staffing decisions for custodial grounds kitchen and related operational roles.

Compliance Auditing & Safety:

• Ensure compliance with local state and federal OSHA workplace safety food service and operational regulations.

• Conduct regular audits and inspections across facilities food service and IT operations.

• Maintainaccuratedocumentation and follow-up on corrective actions.

• Facilitate regular manager meetings to share updates training and best practices.

Process Improvement & Strategic Support:

• Collaborate with campus andCentralleadershiptoidentifyoperational inefficiencies and implement practical cost-effective solutions.

• Promote standardized processes and consistent service delivery across campuses.

• Support data-informed decision-making related to staffing budgeting maintenance food service and technology operations.

• Perform other duties of a similar nature or level as assigned.

Qualifications:

Education:

• Bachelors degree in a related field (Facilities Management Operations Business Information Technology or similar) or equivalent combination of education and experience.

Experience:

• 5 years of experience in facilities management food service operations IT service delivery or a combination of these areas preferably in a multi-site or K12 environment.

• Demonstratedexperiencesupervising training and supporting operational teams.

• Working knowledge of building systems (HVAC electrical plumbing fire/life safety).

• Experience with food service compliance and NSLP requirementsstronglypreferred.

• Experience supporting or coordinating IT service delivery in a distributed environment preferred.

Certifications (Preferred or Required):

• ServSafeManager Certification (required or obtainable upon hire).

• ITIL or other service management training preferred.

• Lean Six Sigma Project Management Professional CertifiedFacilityManageror other operational certification preferred

Skills & Competencies:

• Strong leadership communication and relationship-building skills.

• Ability to influence without direct authority and partner effectively with campus leadership.

• Highly organized detail-oriented and able to manage multiple priorities.

• Data-informed problem solver with a continuous improvement mindset.

• Proficiencyin Microsoft Office and Google Workspace; familiarity with IT service management tools a plus.

Physical & Travel Requirements:

• Regular travel between campuses;someregional or out-of-state travelwillbe.

• Ability to stand walk kneel stoop andlift uptoapproximately 4050 pounds as needed.

• Ability to sit for extended periods and use a computer and other standard office equipment.

Background Requirements

• Successful completion of a criminal history background check.

• Ability to obtain andmaintaina valid IVP Level One Fingerprint Clearance Card as.