Ad Sales Account Manager, Adapt

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers agencies authors and entrepreneurs. Our ad solutionsincluding Twitch and Prime Video ADsleverage Amazons innovations and insights to find attract and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models including self-service managed service and programmatic ad buying these solutions help businesses build brand awareness increase product sales and more. We start with the customer and work backwards in everything we do including advertising. If youre interested in joining a rapidly growing team working to build a unique world-class advertising group with a relentless focus on the customer youve come to the right place.

Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental medical) and unexpected account transitions. Amazon Adapt deploys highly skilled hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising uninterrupted. The program ensures that the high bar for customer service strategic partnership and revenue attainment is maintained during these coverage gaps.

As a member of the Amazon Adapt team you will have the opportunity to work on a range of client businesses. This enables Adapt team members to experience high-velocity exposure to teams across the organization and to clients across different verticals. From day 1 Adapt team members must use their experience to earn trust with multiple stakeholders and take command of a new leadership role within a team. As a member of the Adapt team you will use your experience and vast knowledge in an array of work scenarios that affect internal stakeholders and clients. Adapt team members are decisive knowledgeable and use high judgement. The Adapt role will give you a chance to Learn and be Curious and the autonomy to own projects that will help you advance your career at Amazon. The Adapt team prioritizes flexibility and hires for both 40 and 30 hour work weeks. If you are ready to make an immediate impact embrace change and accelerate your career at Amazon come join us!



Key job responsibilities
- You deliver revenue while managing complex advertiser goals and problems to drive revenue
- You grow existing client revenues that may expand regionally
- Become an expert on Amazon solutions and adapt recommendations based on advertiser needs
- You are able to solve ambiguous problems and identify and mitigate risks before they become roadblocks
- You leverage your mastery of media and communications to develop annual brand plans and campaign media plans
- You create and/or identify new insights based on multiple first-party and third-party research.
- You educate customers based on customized insights
- You provide in-depth data analysis to develop actionable insights and recommendations for future campaigns
- This is a client facing role and requires up to 20% domestic travel as needed or 1x per month on average. Global travel may be required up to 2 times annually.

A day in the life
As an Sales Account Manager on the Adapt team you will work with internal customers to create and execute advertising strategies while driving incremental revenue. You will rotate across teams and verticals to cover open books of business due to leaves of absence and use your experience and vast knowledge in an array of work scenarios to drive value for internal stakeholders and clients. You will consult the client to define goals and work backwards to develop a curated advertising strategy to achieve it. You use complex data-driven insights to enrich advertisers understanding of their campaigns objectives and even business. Internally you work closely with Sales Creative Product and other internal partner teams to drive advertiser success.

About the team
Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental medical) and unexpected account transitions or gaps in business needs. Amazon Adapt deploys highly skilled hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising uninterrupted. The program ensures that the high bar for customer service strategic partnership and revenue attainment is maintained during these coverage gaps.

Learn more about the Adapt team by hearing from our leaders here -


- Bachelors degree in Business Economics Marketing Advertising Statistics Engineering or related field
- Experience in a client-facing role including but not limited to digital marketing analytics or equivalent
- Experience in account management brand management performance marketing digital marketing sales or consulting
- Experience in a customer-facing role engaging with customer executives technologists or partners to solve business problems with advanced technologies
- Experience leading process improvements
- Experience that includes strong analytical skills attention to detail and effective communication abilities or experience in managing and troublshooting network and experience working with customers with a passion for delivering exceptional service
- Experience in the advertising media or agency landscape and proven track record of reaching and exceeding sales revenue goals via new and existing business
- Experience with program management spanning planning execution and project delivery
- Speak write and read fluently in English and Spanish

- Experience closing sales and generating revenue
- Experience with sales CRM tools such as Salesforce or similar software
- Experience managing and measuring marketing performance in various channels
- Experience in e-commerce (sales or marketing)
- Speak write and read fluently in English Spanish and Portuguese

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.