Campus Tours Coordinator (Student Services Professional II)

CSU Careers

Job Location:

Fullerton, CA - USA

Monthly Salary: $ 5083 - 5619

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title	Campus Tours Coordinator
Classification	Student Services Professional II
Auto Req. ID	557721
Salary Range	Classification Range $5083 - $7228 per month (Hiring range depending on qualifications not anticipated to exceed $5083 - $5619 per month)
Work Schedule	Monday - Friday 8:00 AM - 5:00 PM; occasional early morning evening and/or weekend hours.
Why CSUF	California State University Fullerton (Cal State Fullerton) is a leading public university committed to student success academic excellence and inclusive excellence. The university fosters a collaborative environment that supports teaching research and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement career success and economic mobility.
Department	The University Outreach department within the Division of Student Affairs serves prospective and incoming students and any other interested parties in the information seeking and application process as it relates to the California State University system and Cal State Fullerton specifically. Our office provides campus tours informational workshops new and transfer student orientations and general information. We seek an exceptional individual to join our team as the Campus Tours Coordinator (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active energetic mind characterized by highly ethical practices and a commitment to inclusivity openness flexibility integrity and kindness.
Duties and Responsibilities	Under the general direction of the Director of Outreach Recruitment and Orientation and under the lead of the Associate Director Outreach Recruitment and Orientation the Campus Tours Coordinator plays a key role in the planning coordination and delivery of campus visit programs that provide prospective students guests and community members with an engaging and informative campus experience. This position oversees group tour programming supports daily tour operations supervises and develops student staff and manages communications with community partners. The coordinator contributes to program assessment marketing and outreach efforts and operational logistics to ensure the effective implementation and continuous enhancement of high-quality campus visit experiences. Responsible for various aspects of large-scale event planning such as Fall in Love with Cal State Fullerton Experience CSUF CSUF Super Sunday and other events. Other related duties as assigned.
Essential Qualifications	Bachelors degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences public administration business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A masters degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis. General knowledge of the methods and problems of organizational management research and interview techniques. Ability to interpret and apply program rules and regulations obtain factual and interpretative information through interviews and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan develop coordinate supervise and organize programs and activities. Ability to interact with a diverse student population faculty staff and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of verbal and written communication skills as well as the ability to acquire knowledge of campus procedures activities and of the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications	Masters degree from an accredited college or university. Excellent written communication skills in a customer service environment. Ability to interact with various student population faculty staff and the public. Experience using computer software programs for organizing workshop development correspondence and student tracking databases.
License/Certifications	A valid California drivers license.
Special Working Conditions	Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator
Benefits at a Glance	An array of health plans that include prescription drug coverage Dental and Vision coverage Income protection benefits including life insurance and disability Retirement plan through CalPERS Tuition waiver for employees and dependents if eligible FlexCash (in lieu of health and dental) Employee Assistance Programs 15 paid holidays See our CSUF Benefits website for additional information.
Additional Information	California State University Fullerton is committed to fostering an environment where students staff administrators and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race sex color ethnicity national origin or any other protected status. As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083 revised July 21 2017. Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicants current and/or former employers to the CSU concerning any substantiated allegations of misconduct. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant Teaching Associate Instructional Student Assistant or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University Fullerton is not currently sponsoring anynewH-1B petitions for staff management or faculty positions.

Required Experience:

Job TitleCampus Tours CoordinatorClassificationStudent Services Professional IIAuto Req. ID557721Salary RangeClassification Range $5083 - $7228 per month(Hiring range depending on qualifications not anticipated to exceed $5083 - $5619 per month)Work ScheduleMonday - Friday 8:00 AM - 5:00 PM; occasio...

Job Title	Campus Tours Coordinator
Classification	Student Services Professional II
Auto Req. ID	557721
Salary Range	Classification Range $5083 - $7228 per month (Hiring range depending on qualifications not anticipated to exceed $5083 - $5619 per month)
Work Schedule	Monday - Friday 8:00 AM - 5:00 PM; occasional early morning evening and/or weekend hours.
Why CSUF	California State University Fullerton (Cal State Fullerton) is a leading public university committed to student success academic excellence and inclusive excellence. The university fosters a collaborative environment that supports teaching research and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement career success and economic mobility.
Department	The University Outreach department within the Division of Student Affairs serves prospective and incoming students and any other interested parties in the information seeking and application process as it relates to the California State University system and Cal State Fullerton specifically. Our office provides campus tours informational workshops new and transfer student orientations and general information. We seek an exceptional individual to join our team as the Campus Tours Coordinator (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active energetic mind characterized by highly ethical practices and a commitment to inclusivity openness flexibility integrity and kindness.
Duties and Responsibilities	Under the general direction of the Director of Outreach Recruitment and Orientation and under the lead of the Associate Director Outreach Recruitment and Orientation the Campus Tours Coordinator plays a key role in the planning coordination and delivery of campus visit programs that provide prospective students guests and community members with an engaging and informative campus experience. This position oversees group tour programming supports daily tour operations supervises and develops student staff and manages communications with community partners. The coordinator contributes to program assessment marketing and outreach efforts and operational logistics to ensure the effective implementation and continuous enhancement of high-quality campus visit experiences. Responsible for various aspects of large-scale event planning such as Fall in Love with Cal State Fullerton Experience CSUF CSUF Super Sunday and other events. Other related duties as assigned.
Essential Qualifications	Bachelors degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences public administration business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A masters degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis. General knowledge of the methods and problems of organizational management research and interview techniques. Ability to interpret and apply program rules and regulations obtain factual and interpretative information through interviews and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan develop coordinate supervise and organize programs and activities. Ability to interact with a diverse student population faculty staff and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of verbal and written communication skills as well as the ability to acquire knowledge of campus procedures activities and of the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications	Masters degree from an accredited college or university. Excellent written communication skills in a customer service environment. Ability to interact with various student population faculty staff and the public. Experience using computer software programs for organizing workshop development correspondence and student tracking databases.
License/Certifications	A valid California drivers license.
Special Working Conditions	Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator
Benefits at a Glance	An array of health plans that include prescription drug coverage Dental and Vision coverage Income protection benefits including life insurance and disability Retirement plan through CalPERS Tuition waiver for employees and dependents if eligible FlexCash (in lieu of health and dental) Employee Assistance Programs 15 paid holidays See our CSUF Benefits website for additional information.
Additional Information	California State University Fullerton is committed to fostering an environment where students staff administrators and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race sex color ethnicity national origin or any other protected status. As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083 revised July 21 2017. Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicants current and/or former employers to the CSU concerning any substantiated allegations of misconduct. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant Teaching Associate Instructional Student Assistant or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University Fullerton is not currently sponsoring anynewH-1B petitions for staff management or faculty positions.

Required Experience:

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CSU Careers

California State University System turns students into teachers. The university, known simply as CSU, traces its roots to the state's teaching colleges and trains the majority of California's teachers and staff. CSU is neck-and-neck with the State University of New York (SUNY) as the ... View more

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