Executive Housekeeping Manager
Newport News, VA - USA
Job Summary
- Accountable for the cleanliness standards of the guestrooms meeting areas public areas and back-of-the-house are met through proper training staffing and supervision of staff.
- Maintains housekeeping and guest supplies are at appropriate levels with minimal loss and waste.
- Continually monitors guest service scores and makes adjustments to achieve brand standards and service levels.
- Guarantees that housekeeping and laundry staff follow all brand and LTD standard operating procedures and policies.
- Identify communicate and coordinate the condition of furniture fixtures décor etc. to ensure proper preventative maintenance program and rehab projects are completed.
- Operate the department in accordance with all OSHA requirements and brand guidelines.
- Manages labor cost by appropriately scheduling based on the occupancy of hotel.
- Complete bi-weekly payroll for the Housekeeping Department.
- Manages performance of staff to ensure that required work goals are fully achieved.
- Conduct daily pre-shift meetings and reviews all pertinent information for the days activities; departures arrivals and scheduled stay-over cleans.
- Ensures proper and timely communication with all departments.
- Partner with Human Resources to resolve employee relations issues such as promotions transfers discharges and disciplinary actions in accordance with all LTD policies & procedures.
- Maintains a safe work environment for associates and guest through observation and reporting of any unsafe environment.
- Other duties projects and tasks as assigned.
- Minimum of 2 years of experience in a supervisory capacity in a hotel housekeeping department required and Executive housekeeper manger experience preferred.
- Minimum of 1 year experience managing in-house operated laundry operations.
- Must be able to work flexible hours to include holidays and weekends.
- Computer proficiency preferred.
- High school diploma or equivalent required.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
- Medical Dental Vision & 401 (k) with company match
- Voluntary Short Term & Long Term Disability Insurance
- Life & Accidental Death Insurance
- Hotel Discounts
- Paid Time Off
- Training and Development Opportunities and Much More!
BE A PART OF SOMETHING GREAT
We are a family company. Our strength is in our people and we are proud to have built a team dedicated to excellence and service. Opportunity is one of our core corporate values. Thats why we believe in giving members of the LTD team their own opportunities to grow and advance in their careers with exciting new initiatives happening all of the time.
CURRENT OPENINGS
LTD Hospitality Group is currently seeking qualified candidates with a passion for the hotel business. Those willing to share our dedication to exceptional customer service should apply.
Required Experience:
Manager
About Company
AT LTD Hospitality, hotel management and operations depends on our outstanding commitment to excellence. And our most valuable asset is our people.