MedicareACA Account Manager
Wauwatosa, WI - USA
Job Summary
Job Description
Medicare Account Manager
Job Summary
Seeking a dedicated and experienced Medicare Account Manager to join an insurance agency renowned for its exceptional client service collaborative culture and flexibility. This full-time year-round position offers long-term growth potential with opportunities to advance into leadership or operations for the right candidate.
Compensation Package
- Base Salary: Starting at $60000 with flexibility for the right candidate.
- Bonuses: Quarterly bonus opportunities tied to retention and growth.
- Certifications: CMS and Humana certifications covered by the agency.
- Additional Perks: Flexible scheduling outside of the Annual Enrollment Period (AEP).
Responsibilities
- Provide exceptional white-glove service to Medicare clients.
- Act as the primary liaison between clients and carriers.
- Handle approximately 35 client service calls daily.
- Support a high-energy producer by maintaining organization and workflow.
- Assist with client retention and account management.
- Perform data cleanup and ensure accurate record-keeping.
- Collaborate with operations and internal support staff.
- Support Medicare and ACA business as needed.
- Maintain up-to-date knowledge of Wisconsin Medicare and healthcare systems.
Qualifications/Requirements
- Proven experience in Medicare insurance is required.
- Strong understanding of Medicare plans processes and regulations.
- Ability to thrive in a fast-paced sales-driven environment.
- Highly organized detail-oriented and proactive.
- Excellent client service and communication skills.
- Ability to work independently in a remote setting if applicable.
- ACA experience is a plus.
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Required Experience:
Manager
About Company
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