Senior Internal Telecom Engineer
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Job Location:
Memphis, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Summary
We are seeking a Senior Telecom Engineer to design implement and support enterprise voice and unified communications systems. This role is responsible for maintaining high availability optimizing performance and leading telecom initiatives across the organization.
Key Responsibilities
Design and implement Cisco Unified Communications (CUCM) Unity Connection and VoIP solutions
Architect deploy and support Voalte and Spok communication solutions driving system reliability scalability and integration across the enterprise.
Monitor telecom infrastructure health and proactively address performance issues
Provide Tier 3 support and serve as escalation point for complex voice issues
Collaborate with network security and application teams on integration projects
Perform capacity planning and develop strategies for system growth
Lead telecom-related projects including upgrades migrations and new deployments
Document configurations call flows and operational procedures
Manage vendors and telecom service providers
Requirements
7 years of telecom or voice engineering experience
Strong experience with: Cisco CUCM Unity CUBE SIP Spok Voalte VoIP protocols and call flows Cisco certifications preferred (CCNP Collaboration CCIE).
Experience in enterprise or multi-site environments.
Required Experience:
Senior IC
About Company
Baptist Memorial Hospitals provide compassionate, close-to-home care for patients in the Mid-South. Learn about our medical clinics and health care services.
