Senior Team Lead Phoenix, AZ (Phoenix Clinic)

GeneralSummary: Senior Team Lead is a Front-line supervisor who plays a pivotal role in supporting identified staff by providing direction and support for staff training and coordination workflow coordination and implementation caseload support and administrative support in the operational delivery of services. This position assists in ensuring the delivery of high-quality services that promote engagement and access to services. The Senior Team Lead will support ancillary and identified BHT addition they may also support Team RESPONSIBILITIES:Adheres tot he organizations treatment philosophy Trauma informed Behavioral Approach (TIBA).Cultivates the core of the model Foundational Four within the Training and Development:Assist in on-boarding and training new staff members in policies procedures and best an ongoing coaching and mentoring to team members to support skill development and performance staff compliance with documentation and service delivery standards offering feedback and support as training trends and reports to training line support with electronic health record. Submit tickets as facilitate team meetings training and workshops in coordination with the Supervisor/Manager/ and Program Support:Assist with case coverage by providing direct care support when needed including member contact documentation and service with Site Director and Clinical Director in implementing and monitoring operational and monitor work productivity engagement (no shows/cancellations) and help troubleshoot barriers in service delivery with staff and Support to Supervisors/Managers/Directors:Assist in monitoring compliance documentation (i.e. assessments treatment plans) and engagement activity. Communicate with staff and leaders as necessary ensuring internal audits quality improvement initiatives and data collection and/or assists with team :Participation in staff meetings and required supervision with for following any policies procedures and controls established by the organization the HIPAA Privacy Officer and/or the HIPAA Security Officer regarding access to protection of and the use of the PHI. Maintains an approved and flexible schedule and acceptable level of other duties as needed in relation to program :Education Minimum High School Diploma with additional credit hours certification or AA degree. Bachelors 5 years experience in case management or care coordination in behavioral or mental health. May substitute 1 year of residential behavior intervention experience for 1 year required addition 3 years of supervisory N/ABH Level BHTREGULATORY:Minimum 18 years of to pass 5 panel drug test & submit to regular screeningValid AZ DPS Level I fingerprint clearance card (must maintain valid card throughout employment).CPR First Aid AED certification if required (must maintain throughout employment).Current valid Drivers License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirementsInitial current negative TB test result if required (Employer provides).Questions about this position Contact us