Legal Services Program Specialist

We are looking for a Legal Services Program Specialistto join our team inLos Angeles!
WHO WE ARE

We are the nations largest legal and civil rights organization for Asian Americans and Pacific Islanders (AAPI). Our mission is to advocate for civil rights provide legal services and education and build coalitions to positively influence and impact Asian Pacific Americans and to create a more equitable and harmonious society. We serve more than 15000 individuals and organizations every year focusing on the most vulnerable members of AAPI communities while also building a strong voice for civil rights and social justice. With our Advancing Justice affiliates in Atlanta Chicago San Francisco and Washington D.C. we enrich enhance and serve our communities all across the country.

WHAT WE BRING

• The special opportunity to join a mission driven team
• Flexible hybrid work schedules
• Rich medical dental and vision benefits
• Retirement options through 403B and match

WHO YOU ARE

You share our mission of advocacy for Asian Pacific Americans. You enjoy the thrill of serving the public interest while championing civil rights and social justice. You take pride in your work enriching lives and communities in Los Angeles and across the country. You are looking for your next role in an organization that supports your career as much as you support the organization and its goals. You are looking for a job where you make a difference and your impact is directly proportional to your contribution. You are a game changer. You are a leader. You are an advocate.

WHAT YOU BRING

• Associates degree Bachelors degree or equivalent combination of education and relevant experience preferred.
• Minimum of two (2) years of administrative program support data reporting or case management systems experience preferably in a legal services nonprofit or public interest setting.
• Experience supporting grants contracts compliance reporting case management systems or program administration strongly preferred.
• Experience working with LegalServer or another case management database strongly preferred.
• Demonstrated commitment to social justice and serving low-income immigrant and underserved communities preferred.

ABOUT THE ROLE

Under the direction of the Vice President of Programs or designee the Legal Services Program Specialist provides administrative data reporting and operational support for AJSOCALs legal services programs. This position supports the delivery of legal services by assisting with LegalServer data integrity case-related reporting grant and State Bar reporting records organization and program coordination for legal services units.

This position is directly connected to the administration tracking reporting and support of AJSOCALs legal services programs. The Legal Services Program Specialist will help ensure that legal services data case information and program records are accurate complete timely and aligned with reporting and compliance requirements. This is fixed term position and IS covered under the Collective Bargaining Unit.

Duties and Responsibilities

35% Legal Services Data Reporting and Compliance Support

• Support the collection review organization and maintenance of legal services data for programmatic grant and regulatory reporting purposes.
• Assist with preparation of monthly quarterly semi-annual and annual legal services reports including State Bar and other funder-required reports.
• Run compile clean and format case and client data from LegalServer and other internal tracking systems for legal services reporting.
• Conduct routine data quality review to help ensure accuracy completeness consistency and timeliness of legal services case records and outcomes.
• Assist legal services leadership with tracking program deliverables case outcomes client services and other performance indicators tied to legal services funding.
• Support audit readiness monitoring visits file review preparation and documentation requests related to legal services grants and contracts.
• Maintain organized electronic files and reporting records related to legal services compliance and program administration.

35% Legal Services Program and Administrative Support

• Provide administrative support to legal services program leadership in connection with legal services operations including scheduling meeting coordination document preparation follow-up and internal tracking.
• Support coordination of legal services workflows including report deadlines document collection case record follow-up and records management.
• Prepare correspondence templates spreadsheets summaries and other administrative materials related to legal services operations.
• Assist with maintaining legal services resource materials internal procedures reference guides and reporting calendars.
• Support case management-related administrative processes including data entry case status review document organization and records reconciliation under the direction of legal services leadership.
• Coordinate across legal services units to gather information needed for reports compliance submissions and internal planning.
• Provide logistical and administrative support for legal services meetings trainings and program planning activities.

25% LegalServer and Systems Support for Legal Services

• Support LegalServer-related administrative functions for legal services programs including data entry support report support user follow-up and troubleshooting coordination.
• Assist in the development maintenance and implementation of LegalServer-related procedures guides and training materials for legal services staff.
• Help identify data gaps reporting issues and process inefficiencies within legal services workflows and elevate recommendations to leadership.
• Support onboarding of legal services staff in administrative processes related to LegalServer data entry expectations and reporting practices.
• Collaborate with program leadership and administrative staff to improve consistency in legal services data collection reporting practices and file management.
• Attend relevant trainings related to LegalServer reporting requirements and legal services administrative systems as assigned.

5% Other Duties as Assigned

• Perform other legal services-related administrative and program support duties as assigned.

At AJSOCAL we value a diverse inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race color sex gender identity gender expression religion age national origin or ancestry citizenship physical or mental disability medical condition family care status marital status domestic partner status sexual orientation military or veteran status or any other basis protected by federal state or local laws. AJSOCAL strictly prohibits and does not tolerate discrimination against employees applicants or other covered persons including interns.

All positions are subject to funding and non-collective bargaining unit positions are also at will.