Associate, People Operations

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover compare and choose the best financial products with confidence bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore Hong Kong Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025 and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer
You will be entitled to a competitive salary and attractive benefits including:

• Annual leave birthday leave tenure leave international remote work leave and more
• Professional trainings career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a detail-oriented and execution-driven People Operations Specialist based in Hong Kong to support payroll HR operations and Workplace experience for Hong Kong and role plays a key part in ensuring payroll accuracy compliance with local regulations and delivering a great employee experience. Youll also support local office administration and collaborate on regional People & Talent initiatives.

The Senior Associate People Operations will be responsible for:

Payroll & Compliance (Hong Kong & Taiwan)

• Manage end-to-end payroll processes for Hong Kong ensuring timely and accurate execution in collaboration with internal stakeholders and payroll vendors.

• Oversee monthly payroll processing including salary allowances statutory deductions and off-cycle payments ensuring accuracy and confidentiality.

• Maintain and update employee payroll data in line with HK and TW statutory requirements ensuring alignment between HR systems and payroll records.

• Administer statutory filings and contributions in compliance with:

• Hong Kong: MPF IRD Employment Ordinance requirements

• (Good to have) Taiwan: Labour Insurance National Health Insurance Tax Bureau requirements

• Process final payments for resigning employees including salary leave encashment and tax clearance where required.

• Respond to employee payroll and tax-related queries in accordance with the SLA promptly and professionally.

Employee Lifecycle Support

• Prepare and maintain accurate employee records offers contracts and related documentation in Workday ensuring data integrity and timely updates across the employee lifecycle.

• Manage and process work pass applications renewals and cancellations in accordance with country regulations.

• Coordinate end-to-end onboarding and offboarding processes including working with IT for access setup workspace allocation equipment distribution/return and orientation coordination to ensure a smooth employee experience.

• Assist in the administration of probation reviews contract amendments internal transfers and other employment changes including preparation of relevant letters and system updates.

• Ensure all statutory and compliance-related filings are submitted accurately and on time including documentation for audits or regulatory requirements.

• Provide operational support during performance review cycles including data consolidation system input and coordination with managers and HRBPs for compensation planning and employee movement tracking.

• Address employee questions and concerns ensuring accurate information and positive employee experience.

Office and Facilities Management (Hong Kong )

• Manage day-to-day office needs: pantry stationery courier and vendor coordination

• Liaise with building management for facilities security and maintenance

• Support internal events and office activities in collaboration with regional teams

Benefits & Insurance

• Assist employees with enrolment changes and claims related to company-sponsored insurance plans wellness programs and other employee benefits ensuring clear communication and timely support.

• Maintain accurate records of benefits eligibility entitlements and utilization in accordance with local regulations and internal policies for both Hong Kong and Taiwan.

• Liaise with insurance brokers third-party administrators and wellness vendors to resolve claims-related queries track service issues and enhance employee experience.

• Monitor benefit plan usage flag anomalies and support periodic reviews to ensure competitiveness compliance and operational efficiency.

• Provide guidance to employees on benefit offerings and assist with documentation required for claims or benefit updates.

HR Systems & Data Management

• Maintain accurate and up-to-date employee data in Workday ensuring consistency across platforms by aligning changes with external systems.

• Drive improvements in data accuracy and process efficiency by reducing reliance on manual trackers and promoting automation and standardized workflows.

• Support internal and external audits compliance checks and HR reporting requirements by ensuring documentation and records are properly organized complete and accessible.

• Collaborate with relevant stakeholders to identify system gaps and support continuous process improvement initiatives across the employee lifecycle.

• Ensure confidentiality and data protection protocols are strictly followed in handling employee information.

In this role we are looking for someone with:

• 2-3 years of experience in HR operations or payroll ideally in a regional or cross-border role

• Solid knowledge of HK payroll tax and statutory filings

• Strong proficiency in Gsuite Excel including use of formulas pivot tables and functions for reconciliation and reporting

• Hands-on experience with HRIS systems (Workday preferred) and spreadsheet tools

• Strong attention to detail organization skills and ability to multitask

• Excellent communication skills and comfort working across teams and time zones

• A proactive service-oriented mindset with a focus on continuous improvement

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