Senior Account Officer- CGS
Job Summary
Act as the key point of contact for global clients providing commercial services on a daily basis. This includes:
- Supporting Account Managers on global programs to deliver a high-quality service.
- Assist in proactive portfolio monitoring reporting and support for Account Management team.
- Utilising internal systems carrying out calls and supplying monthly reports as and when required both internally and externally.
- Managing a small portfolio of clients independently supporting them in the daily management of their contracts and any support they require.
- Assisting the sales team with new business opportunities including attending client meetings.
- Providing training for clients and brokers on Coface platformsMaintain efficient. processing of calls and email enquiries measured by response time and time to resolution conclusion.
- Coordinate tasks such as policy issuance with other CGS teams across the world.
Adhere to UK and Ireland compliance legislation and Group compliance rules.
Qualifications :
- Degree educated in Finance Business Administration Economics or equivalent preferred
- Previous experience in a similar role is desirable
- Excellent interpersonal skills
- Ability to work effectively within a team and independently
- Strong organisational skills and the ability to plan effectively
- High level of attention to detail
- Knowledge of the current economic climate
- Proficient with Microsoft Office Powerpoint and Office applications
Additional Information :
Why Join Coface
At Coface we offer a dynamic international working environment where your expertise will directly contribute to the success and expansion of our UK business. You will work alongside high-calibre professionals in a fast-paced strategic role with strong exposure to senior leadership and cross-border collaboration.
If you are a commercially minded professional looking for an exciting opportunity to make an impact we invite you to apply.
Coface UK & Ireland Certified as a Great Place to Work Coface
Remote Work :
No
Employment Type :
Full-time
About Company
Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.With 75 years of experience, ... View more