Appointment Coordinator

Lookout Ford Inc is seeking a detail-oriented and organized Appointment Coordinator to join our team inMorehead City NC. The ideal candidate will be responsible for managing appointments and ensuring smooth scheduling and communication between customers and staff. This role demands excellent interpersonal skills and the ability to multitask effectively in a fast-paced automotive environment.

Responsibilities

• Manage and schedule customer appointments efficiently via phone email and in-person.
• Coordinate with service and sales departments to ensure appointment availability and follow-up.
• Maintain accurate records of appointments and customer interactions in the company system.
• Provide exceptional customer service by addressing inquiries and resolving scheduling conflicts promptly.
• Assist with administrative duties as needed to support the dealerships daily operations.

Requirements

• Previous experience in scheduling customer service or administrative roles preferred.
• Strong communication and interpersonal skills.
• Outgoing personality with the ability to engage positively with customers and team members.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency with computer systems and basic software applications.
• Reliable punctual and professional demeanor.

Benefits

• Competitive compensation package (details to be discussed during the interview).
• Opportunities for professional growth and development.
• Supportive and dynamic work environment.

About the Company

Lookout Ford Inc is a highly reputable automotive dealership located inMorehead City NC committed to providing outstanding service and quality vehicles to our community. Our team values integrity teamwork and customer satisfaction. Join us and be a part of a company that prides itself on excellence and an exceptional customer experience.