Portfolio Advocacy Manager

In short our purpose at TEAM is to blow peoples minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing unprecedented wildly creative things creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a lot of coordination and organization behind the scenes.

WHO WE ARE

TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy insights and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website Facebook Instagram or Twitter.

THE TEAM DIFFERENCE

People may forget your witty hashtag and your latest campaign tagline but they will never forget how you made them feel. Thats because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and thats what we do at TEAM. Were a fun collaborative hard working group with a great office environment who takes care of our employees to ensure that both in work and in life you experience something greater.

The Advocacy Manager is a key part of the Advocacy leadership team in support of Bacardi North America. This role will lead & manage a team of Ambassadors and over all aspects of recruitment on-boarding training and growth and will lead by example through their experience in the on-premise. With a Founders mentality you are a key member of the Advocacy team by having an solid understanding of the On-Premise channel.

Working in collaboration with the Bacardi Commercial and marketing team you will play a critical role overseeing the ambassador team developing activating programming ensuring the brand goals are being met and growing the business. The on-premise landscape is a competitive and dynamic space that has spirit brands vying for position on already busy back bars and menus.

The Advocacy Manager will perform variety of tasks including hosting weekly status calls analyzing and enforcing performance goals creating presentations managing project timelines and providing recaps to all stakeholders

RESPONSIBILITIES

• Manage a team of Brand Ambassadors (ie. recruit on-board train retain and manage full-time employees) and lead by example through their experience in the on-premise
• Perform a variety of tasks including hosting weekly status calls analyzing and enforcing performance goals creating presentations managing project timelines and providing recaps to all stakeholders.
• Monitor Ambassador activity and hold them accountable to meeting their goals and performing their job responsibilities.
• Develop and maintain strong working relationships while acting as a superb communicator across agency departments with direct reports and with clients
• Be very forward thinking in maintaining detailed schedules providing updates to the team and staying ahead of potential pitfalls prior to their occurrence
• Support in the development and ideation of education and engagement programs that connect to our key partners (Trade Distributor and Internal teams)
• Practice and ensure compliance with all the organizations policies and procedures

• Be highly skilled at interfacing directly with clients and must present him/her-self in a professional competent manner. The individual will need to be able to demonstrate the ability to quickly win the trust and respect of their client and peers Have a passion for the liquor industry and the category previous experience developing and executing experiential programming is a plus
• Exhibit initiative and the ability to work independently as well as within a team environment with multiple departments. Experience with problem solving and conflict resolution is a must
• Possess a strong interest in mentorship and be passionate about facilitating growth and a strong career path for your team
• Be solution oriented when confronted with ambiguity. Utilizing a proactive approach to problem solving will allow candidates to be forward thinking and anticipate any potential hurdles that may develop into a negative consumer/brand interaction
• Bring an innovative and insightful approach to participating/assisting in strategy and creative brainstorming for program development etc.
• An expert in Microsoft office tools (Outlook PowerPoint Excel Word Teams)
• Proficient in utilizing and navigating tech solutions for projects reporting and organization.
• Be a leader and mentor to the team of Ambassadors to ensure growth and across the group
• Possess the ability of being solution-oriented helping to be forward thinking and anticipating any potential hurdles
• Be highly skilled at interfacing direct with clients and demonstrate the ability to quickly win the trust and respect of peers & colleagues
• Perform a variety of administrative tasks including composing correspondence such as client memos creating presentations project timelines and after-action/contact reports.
• Be solution oriented and take an entrepreneurial approach with ambassador team and the supporting departments
• Bring a creative and insightful approach to participating/assisting in strategy and creative brainstorming
• Support the Group Advocacy Lead in providing recaps and feedback on programs and ambassador KPIs

TEAM is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race color ancestry sex religion gender gender identity or expression sexual orientation marital status national origin citizenship genetics disability age veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To request reasonable accommodation contact