Customer Experience Specialist

• $16.00 $18.00 per hour
• Paid training
• Paid birthday off
• Free uniform and swag
• Monthly paid team training (with lunch)
• Supportive positive work environment
• Opportunities for advancement

• Saturdays: 1:00 PM - 5:30 PM
• Sundays: 1:45 PM 6:00 PM

• Welcome families and help children feel comfortable
• Check swimmers in and direct them to their lessons
• Support instructors and parents during lessons
• Help keep the pool deck organized and running smoothly
• Set up and clean up equipment
• Provide outstanding customer service

• Extremely reliable
• Naturally friendly and positive
• Comfortable talking with parents and children
• Professional and responsible
• Team-oriented
• Detail-oriented

• Must be 18 or older
• Weekend availability
• Comfortable in a warm pool environment
• Able to stand and move for several hours
• Comfortable using tablets and apps

• The work is meaningful
• The environment is positive
• The team is supportive
• They feel appreciated

• College students
• Teachers or educators
• Parents returning to the workforce
• Anyone who loves working with children

Working at British Swim School is more than just a job; its a chance to create a lasting impact that could change a childs life.

As part of the British Swim School Team you play a role in your local community empowering others and sharing your passion. Its a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. Its helpful if you have experience with children or in a child-focused job but its not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team even if youre not in the pool. These are the people committed to providing the best service in the these roles you might talk to parents on the phone or by the pool. Wherever you are the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the Survival of the Littlest.

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to British Swim School Corporate.