Key Account Manager, Cruise Center Americas
Sunrise, FL - USA
Job Summary
The Business Development team focusing on cruise in the DNV Maritime Region Americas (M-A) covers the whole Americas with main focus of the Miami region. Our responsibilities include profiling marketing business development sales and key account management. Our goal is to strengthen DNVs market position and drive cruise account activities in the region. This involves growth strategies customer retention and securing newbuilding orders. We also organize customer courses seminars and events.
We maintain an extensive network both within DNV and in the cruise industry. Our expertise covers ship classification statutory matters and advisory services. We value customer engagement competence development and teamwork. Currently were strengthening our Key Account Manager (KAM) team for cruise in Americas and the new KAM will be working closely with our Cruise Key Accounts in this area.
The Key Account Manager will report to the Head of Cruise Center Americas and be a member of the DNV Americas Cruise Center Team. This position will be located in our Sunrise Florida office to service/grow the cruise client base in the Americas.
What Youll Do:
- Take responsibility for business development and sales through close dialogue with and good understanding of our Key cruise customers needs and expectations
- Fill the role as Key Account Manager (KAM) for select cruise customers
- Secure new core class business and develop new opportunities based on identified customer needs and DNVs total portfolio of products and advisory services
- Strengthen our standing with defined cruise key customers by providing outstanding support and service
- Enhance our cruise teams image as a highly professional creative and service-minded resource for our clients
Responsibilities
At DNV we offer opportunities beyond addition to competitive conditions the right candidate will enjoy working with issues to enhance safety and sustainability in an environment where trust teamwork and innovation are core values. Our working culture is based on respect and care and an appreciation of the need for work-life balance.
- Local conditions apply
- Generous paid time off (vacation sick days company holidays personal days)
- Multiple Medical and Dental benefit plans to choose from Vision benefits
- Spending accounts FSA Dependent Care Commuter Benefits company-seeded HSA
- Employer-paid therapist-led virtual care services throughTalkspace
- 401(k) with company match
- Company provided life insurance short-term and long-term disability benefits
- Education reimbursement program
- Flexible work schedule with hybrid/remote opportunities
- Charitable Matched Giving and Volunteer Rewards through our Impact Program
- Volunteer time off (VTO) paid by the company
Career advancement opportunities
**Benefits may vary based on position tenure location and employee election
Qualifications
What Is Required:
- Bachelors degree or higher in Business Engineering or Science or relevant field.
- Minimum of 5 years of experience from the maritime and cruise industry
- Good understanding of the cruise value chain and its stakeholders
- Proven experience with sales customer engagement and marketing activities
- Excellent English communication skills and the ability to adapt
- Solid knowledge of DNV products services and internal networks
- Strategic mindset with experience in business planning and execution
- Self-starter with a proactive creative and solution-oriented approach
- Committed to DNV values passionate about business development and eager to drive innovation
We conduct a pre-employment background and drug screening
*Immigration-related employment benefits for example visa sponsorship are not available for this position*
Required Experience:
Manager
About Company
Driven by our purpose of safeguarding life, property and the environment, DNV enables organizations to advance the safety and sustainability of their business.