Behavioural Health Patient Intake Executive
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Citadel Healthcare Management (PVT) LTD. provides healthcare management services for practices across North America. Our dedicated team supports a wide range of medical administration tasks working collaboratively across multiple disciplines.
Our mission is to offer employees meaningful opportunities to apply their expertise grow in their careers and contribute to the organizations ongoing success.
We are committed to creating a workplace where employees feel valued supported and motivated. By fostering a collaborative and engaging environment we ensure that every contribution is recognized and appreciated.
At Citadel diversity and inclusion are at the heart of our culture. We welcome individuals from all backgroundsregardless of gender ethnicity age religion lifestyle or disabilityand embrace the unique perspectives and experiences they bring. Through teamwork innovation and continuous professional development we empower our employees to thrive and drive progress within the organization.
As Customer Service Representative (Intake) of CHM you will be liable to perform the following job duties:
A. Scheduling patient appointments and making reminder calls.
B. Informing patients about delays and waiting times..
C. Obtaining patients addresses contact details insurance information and medical histories.
D. Updating and verifying patient information at every visit..
E. Assisting patients in filling out patient history forms consent forms and payment contract forms when necessary.
F. Receiving and processing cash and credit card payments for medical services rendered..
G. Reviewing patient accounts identifying delinquent accounts and collecting overdue payments.
H. Answering investigating and/or directing patient inquiries or complaints to the appropriate medical staff member.
I. Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved
J. Performing administrative and clerical duties such as filing paperwork when necessary.
Benefits:
60000PKR - 80000PKR
Note: Work from Office Only
Our mission is to offer employees meaningful opportunities to apply their expertise grow in their careers and contribute to the organizations ongoing success.
We are committed to creating a workplace where employees feel valued supported and motivated. By fostering a collaborative and engaging environment we ensure that every contribution is recognized and appreciated.
At Citadel diversity and inclusion are at the heart of our culture. We welcome individuals from all backgroundsregardless of gender ethnicity age religion lifestyle or disabilityand embrace the unique perspectives and experiences they bring. Through teamwork innovation and continuous professional development we empower our employees to thrive and drive progress within the organization.
As Customer Service Representative (Intake) of CHM you will be liable to perform the following job duties:
A. Scheduling patient appointments and making reminder calls.
B. Informing patients about delays and waiting times..
C. Obtaining patients addresses contact details insurance information and medical histories.
D. Updating and verifying patient information at every visit..
E. Assisting patients in filling out patient history forms consent forms and payment contract forms when necessary.
F. Receiving and processing cash and credit card payments for medical services rendered..
G. Reviewing patient accounts identifying delinquent accounts and collecting overdue payments.
H. Answering investigating and/or directing patient inquiries or complaints to the appropriate medical staff member.
I. Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved
J. Performing administrative and clerical duties such as filing paperwork when necessary.
Benefits:
- Provident Fund
- Leave Encashment
- Gratuity
- Health Insurance
- Inflation Bonus
- Housing Allowance
- Patient seen Bonus
- Eid Bonus
60000PKR - 80000PKR
Note: Work from Office Only
Required Experience:
Manager
About Company
Boston Neurobehavioral Associates offers affordable online therapy and professional counseling with evidence-based compassionate mental health care.
