Senior SecOps Engineer

About SimpliSafe

Were a high-tech home security company passionate about protecting the life youve built and our mission to keep Every Home Secure. And weve created a culture here that cares just as deeply about the career youre building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those whom we protect. We dont just want you to work here. We want you to grow and thrive here.

Why are we hiring

We are a rapidly growing and successful company seeking smart talented and humble individuals who share our values. Join us in our mission to disrupt the home security space and relentlessly pursue our goal to keep Every Home Secure.

What Youll Do

At SimpliSafe corporate IT is part of the Information Security and Technology (IS&T) team led by our Chief Information Security Officer (CISO). IT does more than fix laptopswe empower every team member to do their best work and make sure SimpliSafers feel supported connected and confident in their technology.

Were looking for a Senior Security Operations Engineer to join our IS&T team in Boston Massachusetts or Richmond Virginia. In this role youll report to our Sr. Manager IS&T and:

• Own and operate SimpliSafes security tooling stackincluding anti-malware SIEM network monitoring and vulnerability management platformsensuring they are tuned maintained and effective.
• Lead detection and response serving as a primary escalation point for security incidents and investigations driving analysis and remediation to resolution.
• Partner withSecurity IT and managed services vendors to continuously improve our security posture alerting and operational capabilities.

Were a hybrid team youll come into our Boston or Richmond office two days a week with flexibility to work the rest of the time remotely.

Primary responsibilities include:

• Own the administration configuration and maintenance of security platforms including anti-malware SIEM network monitoring and vulnerability management tooling.
• Monitor and triage security alerts performing root cause analysis and coordinatingdetection and response across teams.
• Serve as a primary escalation point for security incidents and investigations leading analysis containment and remediation.
• Partner with Security and IT to maintain and continuously improve our threat detection and response capabilities.
• Collaborate with managed services vendors to tune security product integrations dashboards and alert fidelity.
• Build and improve processes and playbooks for security incident response.
• Supportaudit and compliance activities by maintaining evidence of security controls and operational procedures.
• Stay current on emerging threats and vulnerabilities recommending and implementing mitigations to protect SimpliSafes environment.

What Youll Bring

• 4 years of experience in cybersecurity security operations or a related technology discipline.
• Hands-on experience with security incident investigation and response including analysis containment and remediation.
• Ability to work with and analyze security logs and data sets to identify threats anomalies and actionable insights.
• Experience administering or working closely with security tooling such as SIEM EDR or vulnerability management platforms.
• Ability to work cross-functionally with Security IT Engineering and managed service partners to drive outcomes.
• Strong problem-solving skills with the ability to operate effectively in a fast-paced evolving threat environment.

Preferred Qualifications

• Experience with CrowdStrike Falcon or similar EDR platforms.
• Hands-on experience with SIEM platforms (e.g. Splunk Sumo Logic or similar) for log analysis correlation and alerting.
• Familiarity with AWS security services and cloud security concepts.
• Experience withOkta or other identity platforms from a security monitoring perspective.
• Familiarity withJamf or similar MDM tools for endpoint visibility and compliance.
• Knowledge of common security frameworks such asMITRE ATT&CK NIST or CIS Controls.
• Background in a high-growth technology or consumer electronics company.

What Values Youll Share

• Customer Obsessed - Building deep empathy for our customers putting them at the core of our work and developing strong long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a no job too small attitude and an open inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe inclusive environment where you can build grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together give opportunities to network mentor and develop and advocate for change.

The target annual base pay range for this role is $113000 to $166100.

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages including base pay taking into consideration employees job-related skills experience qualifications work location and other relevant business factors.

Beyond base pay we offer a Total Rewards package that may include participation in our annual bonus program equity and other forms of compensation in addition to a full range of medical retirement and lifestyle benefits. More details can be found here.

Were committed to fair and equitable pay practices as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals no matter how they identify. We are committed to cultivating a diverse and inclusive workplace and we believe our work is enriched when we incorporate a multitude of perspectives backgrounds and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process to perform the essential functions of a position or to receive other benefits and privileges of employment please contact .