Genetic Counseling Assistant (North)

Join Community
Community Health Network was created by our neighbors for our neighbors. Over 60 years later community is still the heart of our organization. It means providing our neighbors with the best care possible backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all it means exceptional care simply delivered and we couldnt do it without you.

Make a Difference
If youre an admin professional with exceptional communication and customer service skills please read below to see if this is a good fit for you.
The Genetic Counseling Assistant aids with the daily functions of the genetic counseling team including screening patients scheduling routine phone inquiries triaging phone calls
Greeting and guiding patients through their counseling sessions
Maintaining strict confidentiality
Preparing risk assessments and pedigrees
Preparing patient records for cancer and research testing
Understanding testing criteria with regards to insurance Medicare and pre-authorization
Helps meet the needs of patients payers physicians and genetic testing laboratories
Participate in planning of future projects including assisting research and quality improvement projects

Exceptional skills and qualifications
Associates degree is required Bachelors is preferred
Good problem-solving and analytical skills
Strong team orientation
Well-organized with exceptional attention to detail
Empathetic to patients needs and concerns
Ability to anticipate needs of physicians other healthcare providers and colleagues
Genetic counseling knowledge is a plus but not required

Keywords
Genetic counseling genetic testing administrative insurance verification pre-authorization screening community hospital