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Role Overview

The Senior Manager Procurement CoE Lead will play a critical execution and enablement role in supporting the setup stabilization and scaling of the Procurement Center of Excellence (CoE) at the Bangalore location.

This role will work closely with global procurement leadership digital and analytics teams and India GCC leadership to translate the global Procurement CoE strategy into a fully operational highperforming Bangalore-based CoE.

The role focuses on establishing standardized procurement processes governance ways of working and delivery capabilities ensuring a smooth transition from decentralized operations to a scalable CoE model. This is a hands-on leadership role combining process excellence team buildout and stakeholder enablement.

Key Responsibilities

Support Procurement CoE Setup & Operationalization

• Support the phased setup of the Procurement CoE in Bangalore aligned to the globally defined CoE vision scope and service model.

• Partner with global CoE category and process leaders to operationalize agreed services roles and engagement models.

• Help establish governance forums service catalog SLAs RACI models and intake/prioritization mechanisms for the Bangalore CoE.

Process Standardization & Enablement

• Drive implementation and adoption of standardized procurement processes across category management sourcing contracting and supplier relationship management (SRM).

• Translate global process designs into clear operating playbooks SOPs templates and process maps for CoE execution.

• Ensure consistent application of controls compliance requirements and documentation standards.

Stabilization Pilots & Scaleup

• Support pilot execution for selected categories/processes to validate service delivery cycle times quality and stakeholder experience.

• Capture lessons learned support refinements and help scale services to additional categories and regions.

• Ensure transition activities are wellmanaged including knowledge transfer and hypercare support.

Process Excellence & Continuous Improvement

• Identify efficiency and quality improvement opportunities using Lean / Six Sigma or similar methodologies.

• Track and report core process KPIs service performance metrics and improvement outcomes.

• Support rootcause analysis and corrective actions to strengthen CoE performance and reliability.

Digital & Analytics Alignment

• Partner with procurement digital and analytics teams to ensure Bangalore CoE processes are digitalready and toolenabled.

• Support definition and refinement of process requirements for sourcing contracting SRM and analytics platforms.

• Drive disciplined process adoption aligned to system capabilities and data standards.

Team Build & Capability Development

• Build coach and manage a Bangalore-based team of procurement analysts process specialists and SRM support resources.

• Establish strong ways of working documentation standards and knowledge management practices.

• Support capability uplift through training onboarding materials and role clarity.

Stakeholder & Change Enablement

• Act as a key execution partner to global and regional procurement teams ensuring alignment to business priorities.

• Support governance reviews performance discussions and leadership updates.

• Enable change management activities including communications training and stakeholder onboarding to the CoE model.

Qualifications Must Have

• Education: Bachelors degree in Supply Chain Engineering Business Operations or related field; Masters/MBA preferred.

• Experience: 1014 years in procurement supply chain or operations with significant exposure to shared services CoE or transformation initiatives.

• CoE / GCC exposure: Handson experience supporting the setup stabilization or expansion of a Procurement/Supply Chain CoE or Global Capability Center.

• Process expertise: Strong understanding of endtoend SourcetoPay / ProcuretoPay processes and operational controls.

• Leadership: Proven experience leading teams influencing stakeholders and operating in a global matrix environment.

• Change enablement: Experience supporting transitions from local or decentralized models to centralized or CoE-based delivery.

• Communication: Strong ability to simplify complex processes and communicate clearly with global stakeholders.

• Location: Based in Bangalore with flexibility to collaborate across global time zones.

Nice to Have (Preferred)

• Experience in MedTech healthcare life sciences or other regulated industries.

• Lean Six Sigma or similar process excellence certification.

• Exposure to procurement platforms such as SAP Ariba Coupa or equivalent.

• Experience supporting digital procurement or analytics enablement initiatives.

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Preferred Skills: