Account Manager

Account Manager (Hard FM)

Manchester & Leeds Region (Field-Based)
Pareto FM
Competitive Salary Benefits

Pareto FM is looking for an experienced and driven Account Manager (Hard FM) to lead the delivery of technical facilities management services across a portfolio of client sites throughout the Manchester and Leeds region.

This is a field-based role where travel between sites is a core part of the position. Youll take full ownership of operational performance compliance and financial delivery across multiple locations ensuring safe reliable and high-quality engineering standards across your portfolio.

If you enjoy variety autonomy and building strong client relationships while leading technical teams across different environments this is an excellent opportunity to step into a key leadership role.

The Role

As Account Manager youll be accountable for the successful delivery of hard FM services across multiple sites ensuring buildings remain safe compliant and operating efficiently in line with contractual expectations.

Youll act as the senior point of contact for the client while leading engineering and technical teams across your portfolio driving operational consistency and continuous improvement.

Key Responsibilities

Act as the primary client contact across multiple sites
Build strong trusted relationships with key stakeholders
Lead and support engineering and technical teams across your portfolio
Drive consistency in planned and reactive maintenance delivery
Oversee hard FM services including M&E maintenance compliance statutory inspections and building systems
Ensure full compliance with health & safety and statutory regulations
Monitor KPIs and SLAs taking corrective action where required
Manage subcontractors and specialist service partners
Take ownership of contract performance across multiple sites
Manage budgets forecasting and cost control
Identify opportunities for efficiencies lifecycle planning and service improvements
Produce operational and financial performance reports

What Were Looking For

Proven experience in an Account Manager Facilities Manager or Senior Hard FM role
Strong background in hard FM M&E compliance and building services
Experience managing multi-site or mobile contracts
Strong leadership experience managing engineering and technical teams
Excellent stakeholder and client management skills
Strong commercial awareness and budget management capability
Full UK driving licence and willingness to travel regularly

About You

Comfortable working in a field-based mobile role
A natural leader with strong technical understanding
Proactive organised and solutions-focused
Professional and client-focused in your approach
Driven to deliver safe compliant high-performing building operations

Why Join Pareto FM

Varied multi-site leadership role with genuine autonomy
Opportunity to manage a diverse technical portfolio
Strong support structure within a growing FM business
A culture focused on quality compliance and continuous improvement
Opportunity to make a visible impact across key client accounts

If youre an experienced Hard FM leader looking for a role where you can take ownership lead technical teams and build strong client partnerships wed love to hear from you.

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