Cleo EDIMFT Support Engineer Presystem

Relig Staffing, Inc.

Job Location:

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Provide L2/L3 production support for CLEO-based EDI and MFT integrations including proactive monitoring incident triage and issue resolution.
Analyze and troubleshoot EDI transactions file transfers mappings and partner connectivity issues to identify root causes and implement fixes.
Perform log analysis reprocessing restart jobs and data validation to ensure successful and timely file exchanges.
Coordinate with clients internal development teams and external party to drive issue resolution and provide clear status updates.
Support defect fixes configuration changes and enhancement deployments in collaboration with other teams and release teams.
Maintain support documentation runbooks and knowledge articles and contribute to continuous improvement of CLEO support processes and SLAs.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No

Provide L2/L3 production support for CLEO-based EDI and MFT integrations including proactive monitoring incident triage and issue resolution.Analyze and troubleshoot EDI transactions file transfers mappings and partner connectivity issues to identify root causes and implement fixes.Perform log ana...