Technical Writer (Supply Chain Manufacturing Operations)

Technical Writer (Supply Chain / Manufacturing Operations)
Pay Rate Range: $34.00/hr.
Employment Type: Contract (6 months; potential for direct hire)
Schedule: Monday Friday 8:00 AM 5:00 PM
Location: Tolleson AZ (100% Onsite)
Job Code: CRNGJP

Overview

Tekberry is seeking a detail-oriented Technical Writer to support our client Corning a global leader in advanced materials and manufacturing technologies. This role will focus on documenting Standard Operating Procedures (SOPs) work instructions and process documentation across Supply Chain Warehouse Quality and Manufacturing operations.

This is a contract opportunity with potential for direct hire supporting critical documentation efforts tied to SAP implementation and Quality Management System transitions.

As a Tekberry W2 employee you will have access to health benefits including medical dental and vision options.

Position Summary

The Technical Writer will partner with Value Stream Leads subject matter experts (SMEs) and project teams to capture and document business processes in a clear standardized format. This role supports two primary functions: augmenting documentation efforts to allow operational teams to focus on execution and User Acceptance Testing (UAT) and supporting the transition of Quality Management System documentation into new systems (ETQ).

The ideal candidate will have experience in manufacturing or operations environments and a strong understanding of supply chain and warehouse processes.

Key Responsibilities

Documentation & Process Development
Develop SOPs work instructions process guides and job aids for SAP-enabled and non-SAP business processes
Translate operational workflows into clear user-friendly documentation
Capture process flows roles decision points exceptions and controls

Quality Systems & Documentation Management
Update revise and improve Quality Management System (QMS) documents
Support transition of legacy processes into ETQ document management system
Maintain document version control consistency and organization

Collaboration & Process Capture
Partner with Value Stream Leads and SMEs to gather and validate process information
Participate in workshops walkthroughs and working sessions to document requirements
Review and revise documentation based on stakeholder feedback

Project Support & Readiness
Support documentation readiness for UAT training go-live and operational sustainment
Assist in aligning documentation with SAP implementation requirements

Qualifications

Required Qualifications
Minimum 3 years of experience in technical writing SOP development or process documentation
Experience supporting Supply Chain Warehouse Quality or Manufacturing environments
Strong understanding of operational workflows and documentation practices
Experience working with SMEs to capture and validate process content
Proficiency in Microsoft Office (Word Excel PowerPoint); Visio preferred
Strong attention to detail organization and written communication skills
Ability to manage multiple priorities and work independently

Preferred Qualifications

Experience supporting SAP implementations or documenting SAP-enabled processes
Knowledge of inventory management warehouse operations production processes and procurement
Experience in solar module manufacturing
Experience supporting UAT training documentation or go-live readiness
Experience with ETQ or similar document management systems
Understanding of Mandarin and/or written Chinese

Deliverables

Standard Operating Procedures (SOPs)
Work Instructions
Process Guides
Job Aids
Documentation supporting UAT training and go-live readiness

Work Environment

This is a fully onsite role based in Tolleson AZ supporting manufacturing and operational teams in a fast-paced environment. The position requires strong collaboration with cross-functional teams and the ability to manage high volumes of documentation work with accuracy and consistency.

Tekberry Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

Tekberry is a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE).

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