Technical Writer
San Jose, CA - USA
Job Summary
Greetings of the day..!
Momento USA is a global technology consulting talent acquisition and creative development firm that addresses clients most pressing needs and challenges. We are currently looking for Technical Writer - Onsite
Position- Technical Writer
Location- Sunnyvale CA Grrenwood Village CO or Draper UT
6 Months Contract
Note : Need US citizens ( Please note that this is for our internal use only)
A senior consulting-minded content operations leader - not a hands-on technical writer. The ideal candidate has spent 7 years in technical documentation / content operations / knowledge management and has personally led a documentation transformation ideally introducing AI/LLM-assisted authoring and content workflows. They combine deep craft (information architecture taxonomy metadata content lifecycle governance) with the soft skills to assess a current state design a future-state operating model and drive change across Product Engineering Support and Technical Writing. Comfortable working onsite from a Proofpoint US office and ideally already in or near the Pacific/Mountain time zone. Cybersecurity or enterprise-SaaS background is a strong differentiator.
Ideal Candidate Profile
Current/recent titles: Content Strategist Content Operations Lead/Manager Documentation Manager Knowledge Management Lead Information Architect DocOps Lead or Content Transformation Consultant.
Has led at least one end-to-end documentation or content-ops modernization program.
Demonstrable use of AI/GenAI in content workflows (drafting summarization reuse content QA).
Tooling depth in at least one of: Confluence MadCap Flare SharePoint Document360 (or comparable CCMS/help-authoring/KM platform).
Strong stakeholder management and change leadership; able to operate as a trusted advisor.
Background in cybersecurity enterprise SaaS or otherwise highly technical products preferred.
Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status.
Thanks & Regards
John Wilson
Momento USA Exceeding Customer Expectations
440 Benigno Blvd Unit#A-5 2nd Floor Interstate Business Park Bellmawr NJ 08031
Direct: / Ext 1017; Fax:
Email: Web: