Trainee Claims Technician

Pro Insurance currently have some new opportunities for Trainee Claims Technician to join our Legacy Claims Team processing claims in support of an existing client.

Pro operates a hybrid working model and the majority of this role will be working from home with travel to your local hub in Glasgow Liverpoolor Horsham on a weekly basis post training and other locations as and when required.

Purpose of Role & Responsibilities

• Reporting to the Legacy Claims Team Leader the Trainee Claims Technician will be trained to handle a caseload of EL/PL disease claims to include the following:
  • NIHL
  • HAVs
  • RSI
• Manage all diaries and post within the agreed SLAs
• Liaise with solicitors and brokers
• Develop effective business relationships internally and externally
• Maintain accurate records for auditing and regulatory purposes
• Identify potential fraud
• Proactively support the team in their achievements and overall business objectives
• Represent Pro in a Professional manner to both peer and potential marketplace acquaintances

Skills and Experience

• A technical background relating to EL/PL or industrial disease claims is preferable but claims handling experience from any background is advantageous
• Effective written and verbal communication skills
• Numeric with excellent attention to detail
• Experience using MS Office including Word Excel Outlook and MS Teams is required
• Adaptable to change
• Strong relationship building skills with a professional and approachable manner
• Ability to work towards Service Level Agreements with accuracy

By submitting your personal data to Pro Insurance and by using our website you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information please refer to our Data Protection Policy a copy of which can be requested from Pro HR.

Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.

We work with clients to identify changes needed to improve their business processes minimise operating overheads and implement the controls required to meet new regulations delivering tailored solutions to meet clients needs.

Our UK offices are in Gloucester Glasgow Liverpool Horsham and central London. We are also a global company with offices in the United States Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office.

We provide expert support in the areas of underwriting claims management financial and technical accounting and risk and auditing utilising the best technology available on the market and adopting a proactive approach.