Dynamics 365 Architect

We are seeking an experiencedDynamics365 Solution Architect / Developer with strong expertise inDynamics365 CRM Dataverse and Customer Insights to lead the design development implementation and optimization of enterprise CRM solutions. This role requires a combination of solution architecture and hands-on development experience to deliver scalable secure and high-performing solutions aligned with business objectives. The ideal candidate will translate business and functional requirements into technical designs lead architecture decisions actively contribute to development and drive successful implementation ofDynamics365 and Customer Insights solutions while supporting integrations security environment strategy and platform governance across related Microsoft technologies.

Key Responsibilities

• Lead the design development implementation and optimization ofDynamics365 CRM / Dataverse solutions to support business objectives and improve customer engagement.
• Coordinate implementation configuration and integration of Customer Insights / Customer Insights Journeys withDynamics365 processes and business workflows.
• Translate business and functional requirements into scalable technical designs solution architecture and implementation plans.
• Act as both aDynamics365 Solution Architect and hands-on Developer leading architecture decisions while actively building customizations integrations and technical solutions.
• Design build and support solutions using Dataverse C# plugins custom workflows JavaScript Power Automate Canvas Apps and Model-Driven Apps.
• Define and maintain the overall CRM architecture including data model forms views business rules automation integrations and security framework.
• Lead and support integrations acrossDynamics365 Customer Insights Azure services Microsoft Fabric and external vendor systems.
• Manage environment setup solution migration deployment pipelines and ALM processes using Azure DevOps and established best practices.
• Oversee user access license administration security roles profiles permissions and onboarding/deactivation processes.
• Establish and maintain security architecture governance standards and environment controls to ensure compliance and platform stability.
• Troubleshoot complex CRM integration and performance issues while providing technical leadership development guidance and best practices to project teams.
• Preferred to have Microsoft certifications relevant toDynamics365 Customer Insights Power Platform Power Platform Development Solution Architecture and Azure.