Platform Enablement Architect – Government ERP Solutions

Position Description:

We are seeking an experienced Platform Enablement Architect to serve as the primary customer facing technical representative for our Government ERP platform. This role bridges Product Management Cloud Operations Security Integrations Customer Support and Professional Services providing customers and prospects with a consistent and trusted source of information regarding the technology architecture operations and evolution of our Government ERP solution. Unlike a traditional Solution Architect role focused primarily on implementation design this position is responsible for representing the broader platform strategy and communicating the value of our SaaS offering security framework integration capabilities support model operational processes and technology roadmap to executive and technical audiences.

The successful candidate will possess a unique combination of technical credibility executive presence communication skills and business acumen. Candidate must be equally comfortable facilitating executive briefings leading customer workshops conducting architecture discussions and translating complex technical concepts into meaningful business outcomes. This individual will serve as a trusted advisor throughout the customer lifecycle helping government organizations understand how the platform delivers value while reducing reliance on individual subject matter experts during routine customer and prospect engagements.

Location: This role can be performed from any of the US CGI office. Candidates should be able to work Eastern Time hours and follow a hybrid schedule of 23 days onsite per week.

Your future duties and responsibilities:

Platform Representation & Technical Advisory
. Serve as the primary customer facing technical representative for the Platform Enablement organization.
. Act as a trusted advisor to government executives CIOs enterprise architects IT leaders and business stakeholders.
. Develop and deliver consistent technical messaging regarding platform capabilities SaaS operations cloud architecture security integrations support services and product roadmap.
. Lead executive briefings customer workshops architecture discussions technology reviews and strategic presentations.
. Represent the platform during sales pursuits client engagements conferences industry events and executive forums.
. Facilitate productive discussions between customers and internal subject matter experts while ensuring consistency of messaging and customer experience.
. Translate complex technical concepts into business focused outcomes and value propositions.
. Build and maintain trusted relationships with customer stakeholders throughout the sales implementation and operational lifecycle.
SaaS Platform & Operational Enablement
. Serve as a subject matter expert on the organizations SaaS delivery model cloud infrastructure support framework and operational processes.
. Communicate platform scalability availability disaster recovery business continuity and service management capabilities to customers and prospects.
. Explain service level commitments incident management processes escalation procedures release management practices and customer support models.
. Support customer discussions regarding cloud adoption modernization operational readiness and platform governance.
Security Compliance & Integration Advisory
. Represent the platforms security architecture compliance posture privacy controls and governance framework.
. Support customer security reviews architecture assessments and technical due diligence activities.
. Communicate integration strategies API capabilities interoperability approaches and data management considerations.
. Collaborate with Security Integration and Cloud Operations teams to ensure customer facing materials accurately reflect platform capabilities and standards.
Customer Enablement & Thought Leadership
. Develop reusable customer facing materials presentations architecture narratives FAQs reference architectures and technical positioning assets.
. Contribute to industry thought leadership and platform awareness through presentations webinars conferences and customer forums.
. Identify recurring customer concerns and provide feedback to Product and Platform leadership regarding opportunities for improvement.
. Help establish consistent customer engagement practices and reduce dependency on individual SMEs during routine customer interactions.
Internal Collaboration
. Partner closely with Product Management Cloud Operations Security Integrations Support and Professional Services teams.
. Ensure consistent messaging across all customer facing functions.
. Support RFPs RFIs proposals and strategic business development activities.
. Mentor internal teams on platform capabilities customer communication strategies and industry trends.

Required qualifications to be successful in this role:

. Bachelors degree in Computer Science Information Systems Engineering Business Public Administration or a related field.
. 8 years of experience in enterprise software ERP solutions SaaS platforms cloud technologies solution consulting technical advisory architecture product management or related customer facing technology roles.
. Experience working with government or public sector organizations.
. Strong understanding of SaaS operating models cloud technologies enterprise software platforms and modern service delivery practices.
. Familiarity with ERP solutions supporting finance procurement budgeting human resources payroll or asset management functions.
. Knowledge of enterprise integration approaches APIs and modern application architectures.
. Experience supporting complex customer engagements technology discussions and strategic sales pursuits.

Communication & Leadership Qualifications
. Demonstrated experience presenting to executive audiences including CIOs CTOs CFOs Deputy Ministers Assistant Deputy Ministers and senior government leaders.
. Exceptional written verbal presentation and facilitation skills.
. Proven ability to explain complex technical concepts to both technical and non technical audiences.
. Experience leading executive briefings customer workshops technology reviews and strategic planning sessions.
. Strong executive presence with the ability to establish credibility and trust quickly.
. Demonstrated ability to influence stakeholders without direct authority.
. Experience developing customer facing technical messaging presentations and thought leadership content.

Preferred Qualifications
. Experience with government ERP platforms such as CGI Advantage Oracle SAP Workday Unit4 Infor or similar enterprise solutions.
. Experience with public sector digital transformation initiatives.
. Knowledge of cloud platforms such as Microsoft Azure AWS or Google Cloud.
. Familiarity with government security privacy and compliance requirements.
. Experience participating in large scale SaaS transformations or cloud modernization programs.
. Certifications in enterprise architecture cloud technologies security project management or related disciplines are considered assets but are not required.


Success Measures
Within the first 12 months the successful candidate will:
. Become the recognized technical advisor for Government ERP platform discussions.
. Successfully lead executive briefings customer workshops and strategic technology presentations across major client engagements.
. Establish trusted advisor relationships with key customer technology and business leaders.
. Improve consistency and quality of customer facing technical messaging across Product Operations Security Integrations and Support.
. Reduce dependency on individual subject matter experts for routine customer technology discussions.
. Increase customer confidence in the platforms SaaS operating model support framework security posture and roadmap direction.
. Contribute to improved sales outcomes customer satisfaction and platform adoption through effective customer engagement.
. Develop reusable technical assets and enablement materials that support scalable customer interactions across the organization.


Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $113400.00 $198400.00.

CGIs benefits are offered to eligible professionals on their first day of employment to include:

Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation holidays and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and well-being programs

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Skills:

• Business Analysis
• Cloud architecture
• Presentation skills
• Software as a Service
• Solutions Architecture
• Technical Writing

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.