Cloud Platform Manager
Charlotte, VT - USA
Job Summary
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
The Cloud Platform Manager is a hands-on technical leader responsible for enabling application teams to successfully adopt and optimize the enterprise cloud platform. This role drives developer experience self-service capabilities and cloud-smart engineering culture with a primary focus on AWS while maintaining security cost and reliability standards. The role begins as an individual contributor with expectation to grow and lead a small team over time.Primary Roles & Responsibilities
Platform Enablement & Developer Experience
- Primary enabler for application teams migrating to and operating on AWS
- Drive self-service adoption of enterprise Terraform modules and GitLab pipelines owned by partner teams
- Reduce friction and improve day-to-day experience of app teams on the platform
- Make cloud migrations repeatable through improved tooling patterns and guidance
Automation & Toil Reduction
- Build Python-based solutions to automate and eliminate toil improving resiliency
- Drive adoption of standard templates approved libraries and enterprise frameworks
Optimization & Reliability
- Continuously identify opportunities for cost optimization and platform improvements
- Ensure adoption of security best practices and improve reliability through proactive engineering
Cross-Team Partnership
- Identify gaps gather requirements and partner closely with peer teams to deliver cohesive solutions
- Communicate platform standards and best practices; drive consistent adoption across application teams
Innovation
- Leverage agentic AI capabilities (Strands FastAPIbBedrock AgentCore with Guardrails) to solve platform challenges and improve developer experience
- Bring curiosity and excitement to building better engineering solutions
Technology Requirements
- AWS Deep hands-on expertise (EC2 S3 RDS Lambda IAM VPC EKS CUR Files etc.)
- Terraform Strong working knowledge
- GitLab CI/CD Experience with pipeline enablement and onboarding application teams
- Python Required for automation tooling and toil-reduction solutions
- Cloud Security IAM policies SCPs security groups guardrails and compliance controls
- Containerization Docker Kubernetes/EKS
- Azure Working knowledge preferred given multi-cloud scope
- Agentic AI AWS Strands FastAPI Amazon Bedrock Bedrock AgentCore with Guardrails
- Monitoring & Observability CloudWatch or equivalent
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
degree and fifteen to twenty years related experience or equivalent combination.
knowledge of technical management and data governance.
of current trends in IT hardware and systems software field.
management skills with the ability to produce reports.
with the support and troubleshooting of personal computers and tablet devices.
situations evaluate alternatives and implement robust solutions
guidelines and analyze information to adapt or modify processes in response to changing circumstances.
may require non-routine analysis research and follow-through
position requires strong problem solving and analytical skills with the ability to work independently and exercise sound judgment
ability to make commitments and be willing to be held accountable against them organizing workloads to meet deadlines
adaptability to accept or bring about change when needed
written and verbal communication skills
ability to excel in a team environment and advance overall team objectives
ability to ensure customer satisfaction by delivering excellence in products and service
to work and communicate with peers vendors internal staff including software program leadership and others
demonstrate professional positive and approachable attitude demeanor and discretion
sensitivity in handling confidential information
and clearly communicate ideas to others
in English
responsibility may include working within a budget to complete projects negotiating and contracting with vendors and assisting with budget development
equipment and supplies as provided for in the budget
to manage personnel with little supervision
Preferred Qualifications:
- AWS certification(s) preferred (e.g. Solutions Architect DevOps Engineer)
- Experience in a platform engineering cloud enablement or Cloud Center of Excellence (CCoE) role at enterprise scale
- Demonstrated experience building internal developer platforms or self-service tooling
- Experience with FinOps practices and cloud cost governance
- Hands-on experience with agentic AI frameworks AWS Strands FastAPI Amazon Bedrock and Bedrock AgentCore with Guardrails
- Azure experience a plus given multi-cloud environment
- Strong coaching and mentoring skills with a track record of improving developer experience and cloud adoption culture
- Comfortable operating with ambiguity and driving clarity through structured problem solving
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.
Availability
Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
Required Experience:
Manager
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