Human Resource Assistant
Job Location:
Manila - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Join Our Mission to Foster Prosperity in Asia
Are you ready to make a lasting impact on the future of Asia and be a catalyst for positive change We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.
Organizational Setting and Reporting Relationship
The position of Human Resource Assistant is assigned to the Reward HR and Health Services Division (BPRS) within the Budget People and Management Systems Department (BPMSD). You will be based at our Headquarters in Manila Philippines.
You will report to Designated International Staff and/or officer.
Your Role
As Human Resource Assistant you will provide analytical and operational support in BPRS aimed to ensure the quality of HR Services delivery for ADB staff that include onboarding offboarding transfers HR Service desk delivery and other HR related processes.
You will:
Operational Assistance
Assist in handling routine queries from ADB clients related to HR transactional processing administration and policy in line with all BPRS/BPMSD service standards and procedures and ADB requirements or directing queries and calls to the appropriate officers.
- Assist in carrying out a range of duties to maintain and support the HR Service Desk administration processes and procedures covering its transactional/operational HR-related activities to all required standards.
- Assist in delivering analytical and operational support to develop implement review and manage the range of benefits and services administered by BPRS.
- Assist in processing entitlements and claims including complex or special cases to ensure compliance with ADB policies and procedures in relevant work area including:
- Review applications and claims to ensure accuracy and consistency of information;
- Recommend approval by senior National Staff or Specialist; and
- Liaise and coordinate with internal counterparts (Controllers Department Treasury Department Corporate Services Department and Information Technology Department) and external parties (appraisers credit investigators duty station schools real estate brokers insurers comparators etc.) to ensure that work processes are in compliance with applicable policies and procedures.
May provide guidance to other staff on the interpretation and application of relevant policies as needed.
Business Process Improvement and System Development and Maintenance
- Ensure efficient client service by working with staff and dependents and providing guidance on the interpretation and application of relevant policies.
- Monitor the effectiveness of relevant team systems processes and procedures and make suggestions periodically for improving them so that issues are brought to managements attention and effectiveness is maximized.
- Perform other tasks as assigned and reflected in the incumbents work plan.
You will need:
Bachelors degree in Management Business Administration or Science or other related fields.
At least 5 years of relevant professional experience (e.g. HR Service Helpdesk platform insurance and health services other employee benefits administration systems HR analytics etc.) including at least 2 years in an international organization.
Experience working on Human Resource Management platforms (e.g. ServiceNow Oracle digital workflows etc.) is an advantage.
Experience conducting cost-benefit analysis to support decision-making.
Demonstrated ability in setting priorities.
Excellent report-writing in English.
Proficient in spreadsheets and required information and communication technologies.
Experience guiding other administrative staff on assigned area of work.
Experience liaising and working with colleagues internally and externally as required.
Experience working collaboratively with teams as a constructive team member
Please refer to the link for the ADB Competency Framework for Technical Local Staff for grade 1.
Benefits
ADB offers competitive compensation and a comprehensive benefits package. The salary will be based on ADBs standards and comparator markets taking into account your qualifications and experience.
Paid leave (including parental)
Medical and health benefits
Life and other insurance plans
Staff development
Retirement plan
Additional Information
This appointment is open to internal and external applicants.
This is a fixed-term appointment for an initial fixed period of 3 years. At the end of the initial period this appointment may at the option of ADB be extended once for up to 2 years converted to a regular appointment or ended on its expiration date. This decision will be made in the overall interest of ADB that: (a) it will require Staffs particular blend of skills and experience in the foreseeable future; and (b) Staffs performance is satisfactory and they are suitable for further employment.
About Us
ADB is a leading multilateral development bank supporting inclusive resilient and sustainable growth across Asia and the Pacific. Working with its members and partners to solve complex challenges together ADB harnesses innovative financial tools and strategic partnerships to transform lives build quality infrastructure and safeguard our planet. Founded in 1966 ADB is headquartered in Manila and owned by 69 members50 from the region.
ADB only hires nationals of its 69 members.
To view ADB Organizational Chart please click here.
ADB seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to regardless of their racial ethnic religious and cultural background gender sexual orientation or disabilities. Women are highly encouraged to apply.
Visit ADB Careers FAQ for more information.
Required Experience:
Junior IC
About Company
The Asian Development Bank (ADB) is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty. It assists its members and partners by providing loans, technical assistance, grants, and equ ... View more
