Human Capital Coordinator

To provide efficient compliant and professional Human Capital (HC) administrative support at a site or divisional level. The role ensures the smooth execution of core HC processes while assisting operational and frontline leadership teams to maintain high standards of employee administration and engagement.

1. HC Administration and Compliance

• Maintain and manage accurate employee records and documentation.
• Oversee HR document control filing systems and updates to HR information systems.
• Coordinate logistics and scheduling for disciplinary hearings grievance meetings and related proceedings.

2. Recruitment and Onboarding Support

• Assist with posting job advertisements scheduling interviews and conducting employeeorientation sessions.
• Manage the full recruitment cycle for designated roles.
• Process all onboarding documentation and ensure completion of induction requirements.

3. Employee Queries and Communication

• Serve as the first point of contact for basic HR-related queries from internal and external stakeholders.
• Provide consistent guidance on the application of HC policies and procedures.
• Escalate complex queries to the relevant HC Manager or Consultant.

4. Employee Relations (ER) / Industrial Relations (IR) Support

• Prepare documentation for hearings warnings and consultations including those involving third parties.
• Record and maintain accurate minutes for ER meetings.
• Maintain compliance logs and ensure documentation aligns with legal and company standards.

5. Reporting and Metrics

• Compile and submit monthly HC reports as directed by the Divisional Head of HC or HC Manager.
• Support payroll input validation and benefits administration tracking.

6. Coordination and Support

• Collaborate with HC Shared Services to ensure accurate processing of employee data.
• Identify and escalate site-level concerns or risks to the HC Consultant or Manager.

Key Interfaces

• Site Supervisors and Line Managers
• Human Capital Consultant or Manager
• HC Shared Services / Payroll
• Site Employees

Success Measures

• Timely and accurate completion of all HC administrative tasks.
• Up-to-date and compliant employee records and documentation.
• Positive feedback from line managers and employees on HC responsiveness.
• Minimal audit findings related to employee administration processes.

Core Competencies

• Attention to Detail
• Confidentiality and Integrity
• Customer Service Orientation
• Organisational and Time Management Skills
• Basic Knowledge of Labour Law
• Team Collaboration

Qualifications and Experience

• Bachelors Degree (strongly preferred).
• 12 years experience in Human Capital administration or support role.
• Strong communication organisational and systems proficiency.
• Computer literacy in Microsoft Office Suite (Word Excel PowerPoint Outlook).