Bilingual Service Drive Development Manager (APS Division)

Internal Job Title:Company Name:Bilingual Service Drive Development Manager (APS Division)PBS SystemsJob Location:Calgary AB (HQ) Milton ON (Remote) and Quebec (Remote)Job Type:Full-time PermanentReports To:Manager of Service Drive Development APSNo. of Openings:01PBS is the fastest growing Dealership Software All Inclusive Business Platform vendor in North America and weve only just begun!The Opportunity:At PBS were transforming how people buy and service vehiclesone dealership at a almost 40 years in the industry were the third-largest Dealership Management System (DMS) provider in North America. Each month hundreds of new users join our platform and were growing treat our customers as partners and friends offering a powerful all-in-one software suite that supports every aspect of dealership operationsfrom sales and service to inventory and PBS we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills interests and Role:PBS is seeking a Bilingual Service Drive Development Manager (APS Division )who will play a key role in supporting our dealer partners in driving vehicle maintenance sales (Not responsible for Sales). This position focuses on ensuring successful implementation and ongoing optimization of APS solutions across our dealership responsibilities include assisting with system installations and onboarding new dealerships monitoring dealership performance and proactively engaging partners with low usage metrics and sharing industry best practices to enhance results. The successful candidate will also provide updates on APS enhancements and act as a liaison by communicating customer feedback to internal operations and development teams to support continuous improvement of APS :Working with OEM DealersTraining dealership staff on APS offerings in French and EnglishConsulting dealerships to understand their current service drive processesSuggesting training and following up best practices to aid dealerships in getting the most out of APS offeringsOversee assigned territory accounts (Not responsible for Sales)Conduct demos as neededAssist in installing new accounts and maintaining current accounts incl. training price adjustments new loginsResponsible for monitoring/correcting low usage dealersReview and investigate all Apache notices related to accounts and customersWork with OEM Venders/Contractors (ie. Helm)Other duties as assigned Qualifications:Post-secondary education or 3-5 years of dealership experience requiredExcellent communication skills in French and EnglishAutomotive dealership experience is required with preference given to the following:Service/Fixed Ops ManagerBDC or Appointment Coordinator with a focus on serviceProcess driven Service AdvisorKnowledge and use of DMS products required experience using PBS V10 a strong assetStrong technical aptitudeStrong Knowledge of Microsoft Office SuiteExcellent customer service skills What we offer: Professional Development Continuous training industry certifications and clear pathways for career Opportunities- Travel to locations across Canada the U.S. and the CaribbeanComprehensive health benefits- Medical and dental coverage to support your Time Off Generous PTO to help you recharge and maintain work-life culture- A collaborative supportive team environment where your ideas and voice truly recognition- Regular appreciation programs and performance-based incentivesCompetitive compensation packageCompetitive annual base salary ($60k/yr. - $72k/yr.)French incentive bonus $5000Up to $4800 per year in product certification bonusesTravel incentive bonusesAdditional performance incentivesAttractive referral bonusesStaff discounts Exclusive savings with partners such as GM Dell and moreShould you be selected for an interview you will be contacted via email. Please monitor your junk/spam Systems thanks all applicants for their interest however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process please contact theRecruitingteam at