Manager, Surgical Quality and Patient Safety

Union or Non-Union: Non-Union
New or Replacement: New
Site: Toronto General Hospital & Toronto Western Hospital
Department: Sprott Centre for Quality & Safety Sprott Surgery
Reports to: Director Surgical Transformation & Quality
Wage Range: $52.89 - $66.12 per hour.
Hours: 37.5 Hours per Week
Status: Permanent Full Time
Closing Date: July 9 2026

Job Summary

The Manager Surgical Quality Improvement and Patient Safety is a critical leadership position within the Sprott Department of Surgery responsible for advancing a comprehensive surgical quality improvement strategy across all surgical divisions and departments at UHN. This role also provides support in overseeing patient safety and associated committees for the Sprott Program in partnership with the Clinical Director and Program Medical Director.  Sprott Program includes: the Operating Room (OR) perioperative services procedural areas and four inpatient units ensuring a coordinated and system-wide approach to quality and safety.

Reporting as a key leader in quality and safety excellence the Manager leads a specialized team of Surgical Clinical Reviewers (3) and a Quality Improvement/Data Coordinator (1) who are responsible for the collection analysis and interpretation of meaningful clinical data. This work informs evidence-based quality improvement initiatives supports participation in the American College of Surgeons National Surgical Quality Improvement Program (NSQIP) and drives measurable improvements in patient outcomes clinical performance and surgical care delivery.

The role is instrumental in leading the Sprott Centre for Quality and Safety Collaborative fostering a culture of continuous improvement and strengthening partnerships across clinical operational and administrative teams across the Sprott Department of Surgery. The Manager provides executional and implementation leadership for high-profile high-impact quality and patient safety projects translating data into action and effectively driving large-scale organizational change. Through collaboration with physicians clinical leaders and point of care teams the Manager identifies opportunities to improve quality of care and patient outcomes.

In addition the Manager supports the strategic planning implementation and monitoring of annual quality and patient safety priorities provides administrative leadership and oversight to the Sprott Program Quality of Care Committee and ensures robust governance accountability and reporting structures are in place. By proactively identifying risks monitoring performance indicators and championing best practices this role plays a pivotal part in advancing a culture of safety and achieving the highest standards reliability reduced harm and enhanced patient experience.

Key Responsibilities

Leadership & Team Management

• Lead mentor and manage a team of Surgical Clinical Reviewers and a Quality Improvement & Data Coordinator
• Oversee daily operations resource allocation and fiscal accountability
• Champion quality improvement (QI) capacity building across Sprott

Quality Improvement & Patient Safety

• Design lead and implement quality improvement initiatives across surgical services (project management and execution)
• Partner with leadership to oversee the Sprott Program Quality of Care Committee (QCC)
• Strengthen processes related to serious safety event review recommendations and follow-through
• Identify opportunities to improve clinical outcomes and patient experience

Data Analysis & Reporting

• Oversee collection analysis and interpretation of clinical quality data
• Monitor key performance indicators and quality metrics
• Develop reports dashboards briefings and presentations for senior leadership

Governance & Committees

• Lead and support key committees (e.g. Sprott Centre for Quality & Safety Collaborative QCC)
• Develop agendas presentations minutes and governance frameworks
• Ensure strong accountability reporting and alignment with organizational priorities

Strategic Planning & Operations

• Contribute to short- and long-term planning aligned with UHN Surgery Strategic Action Plan
• Develop and implement operational policies and procedures
• Monitor progress and performance against goals and targets

Key Competencies

• Strong leadership and team development skills
• Expertise in quality improvement methodologies and healthcare data analytics
• Project management and execution
• Excellent communication presentation and stakeholder engagement abilities
• Proven ability to lead change and drive large-scale initiatives
• Strategic thinker with strong problem-solving skills
• Experience working with multidisciplinary clinical teams

Qualifications :

Education

• Masters degree in Quality Improvement Patient Safety Health Administration Business Administration or a related field (required)
• Regulated health professional designation (preferred)

Experience

• 46 years of relevant experience in healthcare quality improvement and patient safety
• Demonstrated leadership experience in a complex healthcare environment

Professional Credentials (Assets)

• Certification in Quality Improvement and/or Patient Safety
• Active membership in relevant professional organizations

Additional Information :

Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN) artificial intelligence technologies may be used to assist in the screening assessment and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Full-time